Common use of Service Credit Conditions Clause in Contracts

Service Credit Conditions. The following conditions apply to Service credits: a) where a Service credit is available, the credit is Customer’s only remedy in the event of Megaport’s failure to meet the Service Availability target; b) Service credits are available to Customer, the A-End owner only; c) Customer must apply for the Service credit by giving Megaport notice of its claim within thirty (30) calendar days of the end of the Charging Period to which the credit applies; d) the Service credit can only be applied as a credit to Customer’s Megaportal account, and cannot be redeemed for cash; e) the maximum Service credit available for each Service in a Charging Period will not exceed one- hundred per cent (100%) of the total Recurring Charges for that Charging Period for that Service; and f) Service credits are not available if Customer has failed to pay charges for the Service when due and payable.

Appears in 2 contracts

Samples: Global Services Agreement, Global Services Agreement

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Service Credit Conditions. The following conditions apply to Service credits: a) where a Service credit is available, the credit is Customer’s only remedy in the event of Megaport’s failure to meet the Service Availability target; b) Service credits are available to Customer, the A-End owner only; c) Customer must apply for the Service credit by giving Megaport notice of its claim within thirty (30) calendar days of the end of the Charging Period to which the credit applies; d) the Service credit can only be applied as a credit to Customer’s Megaportal account, and cannot be redeemed for cash; e) the maximum Service credit available for each Service in a Charging Period will not exceed one- hundred per cent (100%) of the total Recurring Charges for that Charging Period for that Service; and f) Service credits are not available if Customer has failed to pay charges for the Service when due and payable.. Megaport Internet Service Schedule

Appears in 1 contract

Samples: Global Services Agreement

Service Credit Conditions. The following conditions apply to Service credits: a) where a Service credit is available, the credit is Customer’s only remedy in the event of Megaport’s failure to meet the Service Availability target; b) Service credits are available to Customer, the A-End owner only; c) Customer must apply for the Service credit by giving Megaport notice of its claim within thirty (30) calendar days of the end of the Charging Period to which the credit applies; d) the Service credit can only be applied as a credit to Customer’s Megaportal account, and cannot be redeemed for cash; e) the maximum Service credit available for each Service in a Charging Period will not exceed one- one hundred per cent (100%) of the total Recurring Charges for that Charging Period for that Service; and f) Service credits are not available if Customer has failed to pay charges for the Service when due and payable.. Megaport Internet Service Schedule

Appears in 1 contract

Samples: Global Services Agreement

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Service Credit Conditions. The following conditions apply to Service credits: a) where a Service credit is available, the credit is Customer’s only remedy in the event of Megaport’s failure to meet the Service Availability target; b) Service credits are available to Customer, the A-End owner only; c) Customer must apply for the Service credit by giving Megaport notice of its claim within thirty (30) calendar days of the end of the Charging Period to which the credit applies; d) the Service credit can only be applied as a credit to Customer’s Megaportal account, and cannot be redeemed for cash; e) the maximum Service credit available for each Service in a Charging Period will not exceed one- one-hundred per cent (100%) of the total Recurring Charges for that Charging Period for that Service; and f) Service credits are not available if Customer has failed to pay charges for the Service when due and payable.

Appears in 1 contract

Samples: Global Services Agreement

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