Service Delivery Services. A.2.1 Availability Management Availability Management will ensure that the level of service availability delivered in all Services is matched to or exceeds the current and future agreed needs of the business, in a cost- effective manner. Availability Management provides a point of focus and management for all availability-related issues, relating to both services and resources, ensuring that availability targets are established, measured and achieved. Service Provider’s responsibilities include:
Appears in 3 contracts
Samples: publishingext.dir.texas.gov, publishingext.dir.texas.gov, publishingext.dir.texas.gov
Service Delivery Services. A.2.1 Availability Management Availability Management will ensure that the level of service availability delivered in all Services is matched to or exceeds the current and future agreed needs of the business, in a cost- effective manner. Availability Management provides a point of focus and management for all availability-related issues, relating to both services and resources, ensuring that availability targets are established, measured and achieved. Service Provider’s Provider responsibilities include:
Appears in 2 contracts
Samples: pubext.dir.texas.gov, pubext.dir.texas.gov