Service Dependencies Clause Samples
Service Dependencies. In addition to any specific obligations that you have agreed to in an Order, You will provide to Hitachi, on a timely basis, the information, facilities, staffing, decisions and co-operation as Hitachi reasonably expects of you as a recipient of the type of Services involved and you will ensure that any exclusions, dependencies and assumptions set out in the Order are, respectively, correct and will be met. If this does not happen, You accept that the Services may not be performed as set out in the Order, related targets and deliverables may not be met and that Hitachi is not liable for such consequences.
Service Dependencies. 9.1 We set out the dependencies in the Master Service Agreement and individual Service Description(s).
Service Dependencies. To ensure the service described herein is delivered consistently and in accordance with state standards, the customer must meet the following requirements: DoIT Services: ● Active subscription to Multi-Factor Authentication service (▇▇▇▇▇.▇▇.▇▇▇ - Okta) for ▇▇▇▇▇▇▇▇.▇▇▇ users.
Service Dependencies. To ensure the service described herein is delivered consistently and in accordance with state standards, the customer must meet the following requirements: DoIT Services: ● Active subscription to Multi-Factor Authentication service (▇▇▇▇▇.▇▇.▇▇▇ - Okta) is required to login ● Agency Active Directory must sync with Okta and GWS Technical: ● Network Connectivity: Customer network has stable and reliable connections ● Utilize a Google-supported web browser (Chrome, Firefox, Edge or Safari browser) Non-Technical: ● Provide 24 x 7 x 365 points of contact (3) for coordinating outages, emergency maintenance/restoration (with appropriate application access to provide technical assistance), and change management
Service Dependencies. You agree that where Services to be provided and/or completed by Magnolia are dependent on others performing work (e.g., providing power, building enclosures or cabinetry) we will not be liable for any delays in completing the Services due to incomplete work of others. Upon discovery of any unknown or undisclosed information concerning the condition of the project site or the status of dependencies, the project scope and/or schedule is subject to alteration.
Service Dependencies. To ensure the service described herein is delivered consistently and in accordance with state standards, the customer must meet the following requirements: DoIT Services: ● Active subscription to Multi-Factor Authentication service (▇▇▇▇▇.▇▇.▇▇▇ - Okta) for ▇▇▇▇▇▇▇▇.▇▇▇ users. ● Active subscription to the Qlik Sense Accounts & Onboarding service. Technical: ● Active State of Maryland government issued email address. ● Customer network has stable and reliable connections. ● Utilize a vendor-supported web browser (Chrome, Firefox, Edge or Safari) ● Data sources must be accessible via configured firewall rules and access permissions. Non-Technical: ● Active employment or contract with the named supervisor’s agency. ● Provide responses within two (2) weeks of each posed query or notify DoIT support staff of expected response times. ● Provide 24 x 7 x 365 points of contact (3) for coordinating outages, emergency maintenance/restoration (with appropriate application access to provide technical assistance), and change management
Service Dependencies. To ensure the service described herein is delivered consistently and in accordance with state standards, the customer must meet the following requirements: DoIT Services: ● Recommended - Active subscription to Multi-Factor Authentication service for ▇▇▇▇▇▇▇▇.▇▇▇ users ● Active subscription to Geospatial Products:GIS Online & Pro/Desktop Accounts & Onboarding (Esri) service Technical: ● Active State of Maryland government issued email address. ● Customer network has stable and reliable connections. ● Utilize a vendor-supported web browser (Chrome, Firefox, Edge or Safari) ● Data sources must be accessible via configured firewall rules and access permissions. Non-Technical: ● Active employment or contract with the named supervisor’s agency. ● Provide responses within two (2) weeks of each posed query or notify DoIT support staff of expected response times. ● Provide 24 x 7 x 365 points of contact (3) for coordinating outages, emergency maintenance/restoration (with appropriate application access to provide technical assistance), and change management
Service Dependencies. To ensure the service described herein is delivered consistently and in accordance with state standards, the customer must meet the following requirements: DoIT Services: ● Subscribe to NetworkMD Services Technical: ● All sites must be subscribed to NetworkMD Virtual Private Routed Network (VPRN) services. Non-Technical: ● Provide 24 x 7 x 365 points of contact (3) for coordinating outages, emergency maintenance/restoration, and change management
Service Dependencies. 3.1 The following Service Dependencies are specific to the Hybrid Hosted Infrastructure and the On-Premise Hosted Infrastructure:
3.1.1 Microsoft Windows operating system (Windows 2008 R2 x64 for server components, Windows 7 x32 + Outlook 2010x32 for client components)
Service Dependencies. The service is dependent on basic training for the member of the Customer’s or End User’s personnel making and dealing with the Support Request and also as listed under General Service Dependencies (F) below Service Exclusions: As listed under General Service Exclusions (G) below