Service Design and Delivery. Symetra shall retain exclusive authority, discretion and rights of approval with respect to service design and delivery, which includes the following: (a) selecting designs of specific technologies and services from alternatives suggested by ACS; (b) selecting specific technologies, hardware and software from alternatives suggested by ACS for implementation of such designs; (c) selecting providers of specific technologies, hardware and software from alternatives suggested by ACS; and (d) selecting implementation schedules and activities from alternatives suggested by ACS.
Appears in 5 contracts
Samples: Master Services Agreement (Symetra Financial CORP), Information Technology Services Agreement (Symetra Financial CORP), Master Services Agreement (Symetra Financial CORP)