Service Exclusions. Unless specified in any Order Form or otherwise agreed in writing, the following items are not part of Services provided under this agreement and shall remain the sole responsibility of the Customer 1. maintenance, support, management, licensing, authorisations or consents in connection with any Customer Data, Customer Personal Data or any Customer database 2. documentation, configuration, testing, maintenance, support, ongoing development work for or installation or Enhancements of the Software or any applicable Third Party Software other than new developments or releases of the Software or Third Party Software that TNP, in its absolute sole discretion, agrees to install and support under this agreement for access and use by the Customer during any Subscription Period
Appears in 5 contracts
Samples: Saas License and Services Agreement, www.365vertical.com, Rapid Deployment Saas License and Services Agreement
Service Exclusions. Unless specified in any Order Form or otherwise agreed in writing, the following items are not part of Services provided under this agreement and shall remain the sole responsibility of the Customer 1. maintenance, support, management, licensing, authorisations or consents in connection with any Customer Data, Customer Personal Data or any Customer database 2. documentation, configuration, testing, maintenance, support, ongoing development work for or installation or Enhancements of the Software or any applicable Third Party Software other than new developments or releases of the Software or Third Party Software that TNP, in its absolute sole discretion, agrees to install and support under this agreement for access and use by the Customer during any Subscription Hosting Period
Appears in 3 contracts
Samples: Support and Services Agreement, Support and Services Agreement, Support and Services Agreement
Service Exclusions. Unless specified in any Order Form or otherwise agreed in writing, the following items are not part of Services provided under this agreement and shall remain the sole responsibility of the Customer 1. maintenance, support, management, licensing, authorisations authorizations or consents in connection with any Customer Data, Customer Personal Data or any Customer database 2. documentation, configuration, testing, maintenance, support, ongoing development work for or installation or Enhancements of the Software or any applicable Third Party Software other than new developments or releases of the Software or Third Party Software that TNPOctopus, in its absolute sole discretion, agrees to install and support under this agreement for access and use by the Customer during any Subscription Period
Appears in 1 contract
Samples: Service (Saas) Agreement