Common use of Service Interruptions and Advanced Notification Requirements Clause in Contracts

Service Interruptions and Advanced Notification Requirements. Motricity will provide AT&T with *** advance notice (via email) of all planned maintenance activities resulting or potentially resulting in service interruptions that will have a direct impact on the Services unless otherwise mutually agreed by the parties. Motricity may assume that AT&T accepts the scheduled maintenance unless Motricity is advised via email within *** prior to the time of the planned event. Unless otherwise arranged, Motricity will perform planned service interruptions from *** (the “AT&T Maintenance Window”) or as otherwise communicated between the two parties. Notwithstanding the foregoing, upon AT&T’s sole discretion, the AT&T Maintenance Window may be extended to allow for maintenance, testing and/or validation of the Services that falls outside of the AT&T Maintenance Window *** Please Note: *** Any Motricity unplanned system downtime resulting from a AT&T maintenance activity or otherwise required on account of AT&T’s action(s) or inaction(s), will not be counted against the Motricity SLA service measures from the time the requested maintenance activity was scheduled through the end of that month. The outage and/or service degradation must be directly attributable to the AT&T maintenance activities or otherwise required on account of AT&T’s action(s) or inaction(s).

Service Interruptions and Advanced Notification Requirements. Motricity will provide AT&T with *** advance notice (via email) of all planned maintenance activities resulting or potentially resulting in service interruptions that will have a direct impact on the Services unless otherwise mutually agreed by the parties. Motricity may assume that AT&T accepts the scheduled maintenance unless Motricity is advised via email within *** prior to the time of the planned event. *** This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. Unless otherwise arranged, Motricity will perform planned service interruptions from *** (the “AT&T Maintenance Window”) or as otherwise communicated between the two parties. Notwithstanding the foregoing, upon AT&T’s sole discretion, the AT&T Maintenance Window may be extended to allow for maintenance, testing and/or validation of the Services that falls outside of the AT&T Maintenance Window *** Please Note: *** Any Motricity unplanned system downtime resulting from a AT&T maintenance activity or otherwise required on account of AT&T’s action(s) or inaction(s), will not be counted against the Motricity SLA service measures from the time the requested maintenance activity was scheduled through the end of that month. The outage and/or service degradation must be directly attributable to the AT&T maintenance activities or otherwise required on account of AT&T’s action(s) or inaction(s).