Common use of Service Level Agreements & Targets Clause in Contracts

Service Level Agreements & Targets. This section is agreed to by Purchaser and Supplier as the key supplier performance indicator for this engagement. The following section reflects the measurements to be used to track and report systems performance on a regular basis. The targets shown in the following tables are for the period of contact or its revision whichever is later. Table 2: Service Level Chart Mapping with Section G5 of SRS Document Service Parameter Service Level Validation Penalty

Service Level Agreements & Targets. This section is agreed to by Purchaser and Supplier as the key supplier performance indicator for this engagement. The following section reflects the measurements to be used to track and report systems performance on a regular basis. The targets shown in the following tables are for the period of contact contract or its revision whichever is later. Table 2: Service Level Chart Mapping with Section G5 of SRS Document Service Parameter Service Level Validation Penalty

Service Level Agreements & Targets. This section is agreed to by Purchaser and Supplier Bidder as the key supplier bidder performance indicator for this engagement. The following section reflects the measurements to be used to track and report systems performance on a regular basis. The targets shown in the following tables are for the period of contact or its revision whichever is later. Table 21: Service Level Chart Mapping with Section G5 of SRS Document Service Parameter Service Level Validation PenaltyChart