Common use of Service Level for Environment Downtime Clause in Contracts

Service Level for Environment Downtime. a) UnitedLayer endeavors to maintain the Environment at the Data Center 100% of the time. b) If there is Environment Downtime in any calendar month Customer will be entitled to request a credit of one three hundred sixtieth (1/360) of that month’s invoice for Space MRC for each hour or partial hour that Environment Downtime exists.

Appears in 2 contracts

Samples: Terms and Conditions, Terms and Conditions

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Service Level for Environment Downtime. Terms and Conditions - -2012-v9 a) UnitedLayer endeavors to maintain the Environment at the Data Center 100% of the time. b) If there is Environment Downtime in any calendar month Customer month, customers will be entitled to request a credit of one three hundred sixtieth (1/360) of that month’s invoice for Space MRC for each hour or partial hour that Environment Downtime exists.

Appears in 1 contract

Samples: Terms and Conditions

Service Level for Environment Downtime. a) UnitedLayer endeavors to maintain the Environment at the Data Center 100% of the time. b) If there is Environment Downtime in any calendar month Customer month, customers will be entitled to request a credit of one three hundred sixtieth (1/360) of that month’s invoice for Space MRC for each hour or partial hour that Environment Downtime exists.

Appears in 1 contract

Samples: Terms and Conditions

Service Level for Environment Downtime. a) UnitedLayer United Private Cloud endeavors to maintain the Environment at the Data Center 100% of the time. b) If there is Environment Downtime in any calendar month month, the Customer will be entitled to request a credit of one three hundred sixtieth (1/360) of that month’s invoice for Space MRC for each hour or partial hour that Environment Downtime exists.

Appears in 1 contract

Samples: Terms and Conditions

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Service Level for Environment Downtime. a) UnitedLayer UnitedPrivateCloud endeavors to maintain the Environment at the Data Center 100% of the time. b) If there is Environment Downtime in any calendar month Customer will be entitled to request a credit of one three hundred sixtieth (1/360) of that month’s invoice for Space MRC for each hour or partial hour that Environment Downtime exists.

Appears in 1 contract

Samples: Terms and Conditions

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