Service Level for Power Availability. a) UnitedLayer endeavors to provide Power 100% of the time. b) If there is Power Downtime in any calendar month and Customer has a primary and redundant circuit configuration, Customer will be entitled to request a credit equal to one three hundred sixtieth (1/360) of that month’s invoice for Power MRC and Space MRC for each hour or partial hour that Power Downtime exists. If Customer does not have a primary and redundant circuit configuration, the credit will be reduced by 50%.
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Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions
Service Level for Power Availability. a) UnitedLayer UnitedPrivateCloud endeavors to provide Power 100% of the time.
b) If there is Power Downtime in any calendar month and Customer has a primary and redundant circuit configuration, Customer will be entitled to request a credit equal to one three hundred sixtieth (1/360) of that month’s invoice for Power MRC and Space MRC for each hour or partial hour that Power Downtime exists. If Customer does not have a primary and redundant circuit configuration, the credit will be reduced by 50%.
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Samples: Terms and Conditions
Service Level for Power Availability. a) UnitedLayer United Private Cloud endeavors to provide Power 100% of the time.
b) If there is Power Downtime in any calendar month and the Customer has a primary and redundant circuit configuration, the Customer will be entitled to request a credit equal to one three hundred sixtieth (1/360) of that month’s invoice for Power MRC and Space MRC for each hour or partial hour that Power Downtime exists. If the Customer does not have a primary and redundant circuit configuration, the credit will be reduced by 50%.
Appears in 1 contract
Samples: Terms and Conditions
Service Level for Power Availability. a) UnitedLayer endeavors to provide Power 100% of the time.
b) If there is Power Downtime in any calendar month and Customer has a primary and redundant circuit configuration, Customer will be entitled to request a credit equal to one three hundred sixtieth (1/360) of that month’s invoice for Power MRC and Space MRC for each hour or partial hour that Power Downtime exists. If Customer does not have a primary and redundant circuit configuration, the credit will Customer shall not be reduced by 50%entitled to any Credit and/or other compensation for any Power Downtime under this SLA with respect to such Services.
Appears in 1 contract
Samples: Terms and Conditions