Service Level Standard. Transactions will have a response time of 5 seconds or less 100% of the time each reporting month during the periods for which the services are available.
Appears in 5 contracts
Samples: Vendor Master Agreement for Software as a Service, Vendor Master Agreement for Software as a Service, Software as a Service (Saas) Agreement
Service Level Standard. Transactions will have a response time Response Time of 5 seconds 1 second or less 100% of the time each reporting month during the periods for which the services Services are available.
Appears in 3 contracts
Samples: Master Agreement, Software as a Service Agreement, Master Software as a Service Agreement
