Common use of Service Level Clause in Contracts

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B. In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B. In the event incidents cannot be resolved in the time outlined in Attachment Bresolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B. In A. Service Levels and processes as defined within the event incidents cannot TSA Operations Handbook will be resolved in the time outlined in Attachment B, Service Provider shall promptly notify followed by Service Receiver and work together to try and resolve such incidents.Service Provider for support of this service agreement. Schedule A4

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B. In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.A.

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology Service Levels and processes as defined within the TSA Operations Handbook will be triaged as documented in Attachment B. In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify followed by Service Receiver and work together to try and resolve such incidentsService Provider for support of this service agreement.

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B. In A. Service Levels and processes as defined within the event incidents cannot TSA Operations Handbook will be resolved in the time outlined in Attachment B, Service Provider shall promptly notify followed by Service Receiver and work together to try and resolve such incidents.Service Provider for support of this service agreement. Schedule A7

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology Service Levels and processes as defined within the TSA Operations Handbook will be triaged as documented in Attachment B. In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify followed by Service Receiver and work together to try and resolve such incidents.Service Provider for support of this service agreement. Schedule A12

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B. A. In the event incidents cannot be resolved in the time outlined in Attachment Bresolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology Service Levels and processes as defined within the TSA Operations Handbook will be triaged as documented in Attachment B. In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify followed by Service Receiver and work together to try and resolve such incidents.Service Provider for support of this service agreement. Schedule A3

Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology Service Levels and processes as defined within the TSA Operations Handbook will be triaged as documented in Attachment B. In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify followed by Service Receiver and work together to try and resolve such incidents.Service Provider for support of this service agreement. Schedule A8