Common use of Service Levels; Additional Terms Clause in Contracts

Service Levels; Additional Terms. Hitachi will only be liable to you for service level breaches with respect to XaaS Services if service levels are contained in the applicable Service Catalogue (if any) and Hitachi’s liability for such breaches will be fully subject to the limitations and exclusions set out in the Service Catalogue (if any) and the XaaS Agreement. For the avoidance of doubt, Hitachi will have no liability for any Additional Terms, including any warranties or service level commitments (and any associated service credits) made by Hitachi Partner to You and which are not contained in these Terms or the applicable Service Catalogue (if any). For indirect purchases, if any service credits are payable under Your agreement with the Hitachi Partner for service level breaches with respect to the XaaS Services, Hitachi will not be liable to You, and payment of the service credits to You will be the responsibility of the Hitachi Partner.

Service Levels; Additional Terms. Hitachi will only be liable to you for service level breaches with respect to XaaS Services if service levels are contained in the applicable Service Catalogue (if any) and Hitachi’s liability for such ^ĞƌǀŝĐĞƐ ŝĨ ƐĞƌǀŝĐĞ ůĞǀĞůƐ ĂƌĞ ĐŽŶƚĂŝŶĞĚ ŝŶ ƚŚĞ ĂƉƉůŝ breaches will be fully subject to the limitations and exclusions set out in the Service Catalogue (if any) and the XaaS Agreement. For the avoidance of doubt, Hitachi Xxxxxxx will have no liability for any Additional Terms, including any warranties or service level commitments (and any associated service credits) made by Hitachi Partner to You and which are not contained in these Terms or the applicable Service Catalogue (if any). For indirect purchases, if any service credits are payable under Your agreement with the Hitachi Partner for service level breaches with respect to the XaaS Services, Hitachi will not be liable to You, and payment of the service credits to You will be the responsibility of the Hitachi Partner.

Service Levels; Additional Terms. Hitachi will only be liable to you for service level breaches with respect to XaaS Services if service levels are contained in the applicable Service Catalogue (if any) and Hitachi’s liability for such ^ĞƌǀŝĐĞƐ ŝĨ ƐĞƌǀŝĐĞ ůĞǀĞůƐ ĂƌĞ ĐŽŶƚĂŝŶĞĚ ŝŶ ƚŚĞ ĂƉƉůŝ breaches will be fully subject to the limitations and exclusions set out in the Service Catalogue (if any) and the XaaS Agreement. For the avoidance of doubt, Hitachi will have no liability for any Additional Terms, including any warranties or service level commitments (and any associated service credits) made by Hitachi Partner to You and which are not contained in these Terms or the applicable Service Catalogue (if any). For indirect purchases, if any service credits are payable under Your agreement with the Hitachi Partner for service level breaches with respect to the XaaS Services, Hitachi will not be liable to You, and payment of the service credits to You will be the responsibility of the Hitachi Partner.