Service Levels. A11.1 In the event that the Services do not meet the Service Levels, the Contractor shall automatically, without prejudice to any other rights and remedies of the Authority, credit the Authority with Service Credits as calculated in accordance with the Contract. The Authority shall claim the Service Credits within six Months of the end of the Month in which it has been credited with them by the Contractor.
Appears in 22 contracts
Samples: Contract for the Provision of Language Services, Supply and Installation Agreement, Purchasing Framework Agreement
Service Levels. A11.1 A11.1. In the event that the Services do not meet the Service Levels, the Contractor shall automatically, without prejudice to any other rights and remedies of the Authority, credit the Authority with Service Credits as calculated in accordance with the Contract. The Authority shall claim the Service Credits within six Months of the end of the Month in which it has been credited with them by the Contractor.
Appears in 10 contracts
Samples: Noms Co Financing Organisation (Cfo) Provision for the European Social Fund (Esf) 2014 2020 Operational Programme, Paint Consumables Contract, Contract for Personnel Services
Service Levels. A11.1 In the event that the Services do not meet the Service Levels, the Contractor shall automatically, without prejudice to any other rights and remedies of the Authority, credit the Authority with Service Credits as calculated in accordance with the Contract. The Authority shall claim the Service Credits within six Months of the end of the Month in which it has been credited with them by the Contractor.
Appears in 3 contracts
Samples: Contract for Services, Contract Agreement, Contract for Services
