Common use of Service Levels Clause in Contracts

Service Levels. The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier.

Service Levels. The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 paragraph 4.2 of the Order Form or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier.

Service Levels. 5.6.1 The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 Schedule 6 or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier. 5.6.2 The Supplier shall implement all measurement and monitoring tools and procedures necessary to measure and report on the Supplier’s performance of the Services against the applicable Service Levels at a level of detail sufficient to verify compliance with the Service Levels.

Service Levels. 5.9.1 The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 6 or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier. 5.9.2 The Supplier shall implement all measurement and monitoring tools and procedures necessary to measure and report on the Supplier’s performance of the Services against the applicable Service Levels at a level of detail sufficient to verify compliance with the Service Levels.

Service Levels. 5.8.1 The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 Schedule 6 or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier. 5.8.2 The Supplier shall implement all measurement and monitoring tools and procedures necessary to measure and report on the Supplier’s performance of the Services against the applicable Service Levels at a level of detail sufficient to verify compliance with the Service Levels.

Service Levels. 5.7.1 The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 6 or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier. 5.7.2 The Supplier shall implement all measurement and monitoring tools and procedures necessary to measure and report on the Supplier’s performance of the Services against the applicable Service Levels at a level of detail sufficient to verify compliance with the Service Levels.

Service Levels. The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 6 or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract Lease Agreement with immediate effect upon giving written notice to the Supplier.

Service Levels. The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 4 or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier. The Supplier shall implement all measurement and monitoring tools and procedures necessary to measure and report on the Supplier’s performance of the Services against the applicable Service Levels at a level of detail sufficient to verify compliance with the Service Levels.

Service Levels. The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 Schedule 6 or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier. The Supplier shall implement all measurement and monitoring tools and procedures necessary to measure and report on the Supplier’s performance of the Services against the applicable Service Levels at a level of detail sufficient to verify compliance with the Service Levels.

Service Levels. ‌ The Supplier shall provide the Services to meet or exceed the Service Levels and any failure to meet the Service Levels shall entitle the Customer to Service Credits calculated in accordance with the provisions of schedule 5 paragraph 4.2 of the Order Form or in the event of a Critical Service Failure shall give rise to a right for the Customer to terminate the Contract with immediate effect upon giving written notice to the Supplier.