SERVICE PARTS INSTALLATION Sample Clauses

SERVICE PARTS INSTALLATION. Regardless of the service response level purchased, some component parts are specifically designed for easy removal and replacement by You: such parts are designated as Customer Self Replaceable (“CSR”). If during the troubleshooting and diagnosis, the Symantec technical support analyst determines that the repair can be accomplished with a CSR designated part, Symantec will ship the CSR designated part directly to You. CSR parts fall into two categories:

SERVICE PARTS INSTALLATION. Regardless of the service response level purchased, some component parts are specifically designed for easy Customer removal and replacement: such parts are designated as Customer Self Replaceable (“CSR”). If during the troubleshooting and diagnosis, the Dell technical support analyst determines that the repair can be accomplished with a CSR designated part, Dell will ship the CSR designated part directly to the Customer. CSR parts fall into two categories: • Optional CSR parts. Optional CSR parts are designed for simple installation by Customer; however, depending on the type of service that was purchased with the Supported Product, Dell may provide an onsite technician to replace the parts. • Mandatory CSR parts. Mandatory CSR parts are designed for simple installation by Customer and Dell does not provide installation labor services to install Mandatory CSR parts. If the Customer requests that Dell and/or the Dell Authorized Reseller replace these parts, the Customer will be charged a fee for this service.

SERVICE PARTS INSTALLATION. Regardless of the service response level purchased, some component parts are specifically designed for easy removal and replacement by You: such parts are designated as Customer Self Replaceable (“CSR”). If during the troubleshooting and diagnosis, the Veritas technical support analyst determines that the repair can be accomplished with a CSR designated part, Veritas will ship the CSR designated part directly to You. CSR parts fall into two categories:

SERVICE PARTS INSTALLATION. Regardless of the service response level purchased, some component parts are specifically designed for easy Customer removal and replacement: those parts are designated as Customer Self Replaceable (CSR). If during the diagnosis, the Dell Analyst determines that the repair can be accomplished with a CSR designated part, Dell will ship the CSR designated part directly to the Customer. CSR parts fall into the following two categories.  Optional CSR Parts – These parts are designed to be replaced by the Customer. Depending on the type of service that was purchased with the Supported Product, Dell may provide an Onsite Technician to replace the parts.  Mandatory CSR Parts – These are parts that the Customer must replace themselves. Dell does not provide installation labor for them. If the Customer requests that Dell replace these parts, the Customer will be charged a fee for this service Please contact a Dell technical support analyst for more details regarding which constitute Optional CSR Parts or Mandatory CSR Parts and which service response levels qualify for onsite installation at no additional fee.