SERVICE PERFORMANCE EVALUATION. Pursuant to Sections XV and XVI herein, DISTRIBUTOR will evaluate DEALER's service performance in such areas as, without limitation, warranty management, compliance with the Toyota Warranty Policy and Procedures Manual, service management, service operating procedures, service staffing and training, administration, service facilities and equipment, new vehicle pre-delivery service, customer handling and customer retention.
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Samples: Toyota Dealer Agreement (Firstamerica Automotive Inc /De/), Dealer Agreement (Firstamerica Automotive Inc /De/), Toyota Dealer Agreement (United Auto Group Inc)
SERVICE PERFORMANCE EVALUATION. Pursuant to Sections XV and XVI herein, DISTRIBUTOR will evaluate DEALER's service performance in such areas as, without limitation, warranty management, compliance with the Toyota Warranty Policy and Procedures ManualTOYOTA WARRANTY POLICY AND PROCEDURES MANUAL, service management, service operating procedures, service staffing and training, administration, service facilities and equipment, new vehicle pre-delivery service, customer handling and customer retention.
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