Service Provider Activities Frequency Detailed Description. Act as the single point of contact for Client Requests and interact with vendors to address IT problems and problems with applications on the Client’s behalf. As Needed N/A N/A Vendor Assessment and Documentation Once Per Vendor Establish official relationship with each vendor Once Per Vendor Only applicable when necessary N/A Service and support contracts or agreements must be in place between the Vendor and the Client. Any and all service or support fees with the managed vendors.
Appears in 4 contracts
Samples: Managed Service Agreement, Managed Service Agreement, Managed Service Agreement