Common use of Service Quality Clause in Contracts

Service Quality. Xxxxxx Permanente and the Coalition are dedicated to working together to make Xxxxxx Permanente the recognized leader in superior service to each other, to our members and to purchasers, contracted providers and vendors. In order to become the recognized leader in superior service, the parties agree to pursue a Labor Management Partnership strategy in which every region will have a plan to implement the following critical elements of service quality.

Service Quality. Xxxxxx Permanente and the Coalition are dedicated to working together to make Xxxxxx Permanente the recognized recog- nized leader in superior service to each other, to our members members, and to purchasers, contracted providers and vendors. In order to become the recognized leader in superior service, the parties agree to pursue a Labor Management Partnership strategy in which every region will have a plan to implement the following critical elements ele- ments of service quality.