Service Recovery. Service recovery is a critical element of a service quality improvement strategy to prevent member terminations. Medical centers or departments will provide resources for implementation of consistent service recovery programs.
Appears in 5 contracts
Samples: National Agreement, National Agreement, National Agreement
Service Recovery. Service recovery is a critical element ele- ment of a service quality improvement strategy to prevent pre- vent member terminations. Medical centers or departments depart- ments will provide resources for implementation of consistent service recovery programs.
Appears in 1 contract
Samples: National Agreement
