Common use of Service Referrals Clause in Contracts

Service Referrals. CBT shall refer all questions from any CLEC resale Customer regarding any CLEC service or product directly to CLEC in accordance with the procedures set forth by the Implementation Team. CBT shall use its best efforts so that all CBT representatives who receive such inquiries regarding CLEC services do not in any way disparage or discriminate against CLEC or its products or services and do not provide information about CBT products or services during such Customer contact except as described in Section 10.10.7.

Service Referrals. CBT shall refer all questions from any CLEC resale Customer regarding any CLEC service or product directly to CLEC in accordance with the procedures set forth by the Implementation TeamCLEC. CBT shall use its best efforts so that all CBT representatives who receive such inquiries regarding CLEC services do not in any way disparage or discriminate against CLEC or its products or services and do not provide information about CBT products or services during such Customer contact except as described in Section 10.10.7services.

Service Referrals. CBT shall refer all questions from any CLEC resale Customer regarding any CLEC service or product directly to CLEC in accordance with the procedures set forth by in the Implementation TeamPlan. CBT shall use its best efforts so that all CBT representatives who receive such inquiries regarding CLEC services do not in any way disparage or discriminate against CLEC or its products or services and do not provide information about CBT products or services during such Customer contact except as described in Section 10.10.7.