Service Warranties. KnowBe4 warrants that KnowBe4 will provide the Services in a professional, workmanlike manner consistent with this Agreement. Customer must notify KnowBe4 of any breach of this warranty within thirty (30) days of discovery of the breach. Customer’s sole and exclusive remedy, and KnowBe4’s sole and exclusive liability, for a breach of the foregoing warranty will be for KnowBe4, in its sole discretion, to use reasonable efforts to re-perform the Services or terminate the relevant Quote and issue a refund for the portion of pre-paid fees for the non-conforming Services.
Appears in 2 contracts
Samples: Services Agreement, Master Agreement
Service Warranties. KnowBe4 warrants that KnowBe4 will shall provide the Services in a professional, workmanlike manner consistent with this Agreement. Customer must notify KnowBe4 of any breach of this warranty within thirty (30) days of discovery of the breachdelivery. Customer’s sole and exclusive remedy, and KnowBe4’s sole and exclusive liability, for a breach of the foregoing warranty will be for KnowBe4, in its sole discretion, to use reasonable efforts to re-perform the Services or terminate the relevant Quote and issue a refund for the portion of pre-price paid fees for the non-conforming Services.
Appears in 2 contracts
Samples: Subscription and License Agreement, Subscription and License Agreement
Service Warranties. KnowBe4 warrants that KnowBe4 will shall provide the Services in a professional, workmanlike manner consistent with this Agreement. Customer must notify KnowBe4 of any breach of this warranty within thirty (30) days of discovery of the breachdelivery. Customer’s sole and exclusive remedy, and KnowBe4’s sole and exclusive liability, for a breach of the foregoing warranty will be for KnowBe4, in its sole discretion, to use reasonable efforts to re-perform the Services or terminate the relevant Quote Purchase Order and issue a refund for the portion of pre-price paid fees for the non-conforming Services.
Appears in 1 contract
Samples: Master Agreement
Service Warranties. KnowBe4 warrants that KnowBe4 will shall provide the Services in a professional, workmanlike manner consistent with this Agreement. Customer must notify KnowBe4 of any breach of this warranty within thirty (30) days of discovery of the breach. Customer’s sole and exclusive remedy, and KnowBe4’s sole and exclusive liability, for a breach of the foregoing warranty will be for KnowBe4, in its sole discretion, to use reasonable efforts to re-perform the Services or terminate the relevant Quote and issue a refund for the portion of pre-price paid fees for the non-conforming Services.
Appears in 1 contract
Samples: Terms of Service
Service Warranties. KnowBe4 warrants that KnowBe4 will provide the Services in a professional, workmanlike manner consistent with this Agreement. Customer must notify KnowBe4 of any breach of this warranty within thirty (30) days of discovery of the breach. Customer’s sole and exclusive remedy, and KnowBe4’s sole and exclusive liability, for a breach of the foregoing warranty will be for KnowBe4, in its sole discretion, to use reasonable efforts to re-perform the Services or terminate the relevant Quote and issue a refund for the portion of pre-paid fees for the non-non- conforming Services.
Appears in 1 contract
Samples: Terms of Service
Service Warranties. KnowBe4 warrants that KnowBe4 will shall provide the Services in a professional, workmanlike manner consistent with this Agreement. Customer must notify KnowBe4 of any breach of this warranty within thirty (30) days of discovery of the breachdelivery. Customer’s sole and exclusive remedy, and KnowBe4’s sole and exclusive liability, for a breach of the foregoing warranty will be for KnowBe4, in its sole discretion, to use reasonable efforts to re-re- perform the Services or terminate the relevant Quote Purchase Order and issue a refund for the portion of pre-price paid fees for the non-conforming Services.
Appears in 1 contract
Samples: Reseller Agreement