Services Provisioning. NE Service includes (i) annually up to one-half logical OCM change per Managed Device (e.g., a fifty-device network permits support for up to twenty- five logical changes), and up to 0.25 full time equivalent (FTE) hours for every 75 Managed Devices (i.e., a total of 2 FTE hours per Business Day for every 75 Managed Devices). Additional changes can be supported for an additional OCM cost. NE charges cover only the required engineering services described. If Customer requests NE Services that exceed the standard FTE hours set forth above after being so advised by Verizon’s Network Engineer, then Verizon reserves the right to charge, at Verizon’s then current labor hourly rate, for the entirety of such NE service.
Appears in 3 contracts
Samples: Secure Gateway Services, Secure Gateway Services, Secure Gateway Services
Services Provisioning. NE Service includes (i) annually up to one-half logical OCM change per Managed Device (e.g., a fifty-device network permits support for up to twenty- five logical changes), and up to 0.25 full time equivalent (FTE) hours for every 75 Managed Devices (i.e., a total of 2 FTE hours per Business Day for every 75 Managed Devices). Additional changes can be supported for an additional OCM cost. NE charges cover only the required engineering services described. If Customer requests NE Services that exceed the standard FTE hours set forth above after being so advised by Verizon’s Network Engineer, then Verizon reserves the right to charge, at Verizon’s then current labor hourly rate, for the entirety of such NE service.
Appears in 1 contract
Samples: device.report