Severity 3 - Minor System Impact. The Software suffers an error or issue (which is not of Severity 1 or Severity 2) which impairs the use of one or more portions or features of the Software, but the reported error or issue can be reasonably circumvented. MyECheck will acknowledge any such reported error or issue within one (1) business day and will work during MyECheck's normal Maintenance hours to provide the appropriate resolution.
Appears in 6 contracts
Samples: Software License and Services Agreement (Myecheck, Inc.), Software License and Services Agreement (Myecheck, Inc.), Software License and Services Agreement (Myecheck, Inc.)
