Common use of Software Patches Clause in Contracts

Software Patches. Hyland, the creators of OnBase is dedicated to ensuring the monthly cumulative updates released by Microsoft® are compatible with OnBase®. On the second Tuesday of each month, the Quality Assurance department of Hyland evaluates the cumulative fixes released and labeled as Critical or Important by Microsoft®. The details of the update provided by Microsoft are reviewed for interaction with OnBase® and installed when appropriate for testing its compatibility with OnBase®. Patches are applied within 90 days of release, but only after they have been tested in a non- production environment. Hyland evaluates each patch released for the Microsoft Windows operating system in order to ensure compatibility. Xxxxxx’x partnership with Microsoft enhances Xxxxxx'x ability to identify and resolve compatibility issues more effectively. A summary of Microsoft's Security Bulletin Guide can be found on the Hyland Community Third- Party Compatibility Technical page that can be accessed Microsoft Path Bulletin with an active Hyland Community account. For example; The following is a summary of Microsoft's Security Bulletin Guide for November 2019. Hyland has downloaded these patches and applied them to our R&D Infrastructure. We will be performing SCR, automated, and regression testing in environments containing these patches over the next month. If no issues have been found or reported, we will deem testing to be complete. The testing is not all-inclusive; issues may still be found upon implementation. Follow best practices for testing and installing software updates/patches in a development environment before implementing the updates in a production environment. Where applicable, the updates are tested on all supported Windows platforms with the latest OnBase® version. • Release Notes

Appears in 5 contracts

Samples: System Maintenance Agreement, ’s Agreement, System Maintenance Agreement

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