Common use of Software Subscription and Support Clause in Contracts

Software Subscription and Support. AlayaCare will: (i) make its cloud-based electronic health record software platform and its clinical and financial management software available to Customer and Customer’s Users on a subscription basis (collectively, the “Services”), as specified under one or more Quotes/Orders (each an “Order Form”) entered into by AlayaCare and Customer from time to time; (ii) make software support available to Customers via AlayaCare’s Support/Help Desk which form part of the Services, all in accordance with AlayaCare’s SLA set out at xxxx://xxx.XxxxxXxxx.xxx/SLA (“SLA”); (iii) make available “for fee” consulting and professional services as set out in separate PS Quotes/Order Forms and governed by AlayaCare’s Professional Services Addendum set out at xxxx://xxx.XxxxxXxxx.xxx/PSA; and (iv) provide the Services in compliance with all applicable laws and government regulations, specifically including HIPAA (as described in more detail below.

Software Subscription and Support. AlayaCare will: (i) make its cloud-based electronic health record software platform and its clinical and financial management software available to Customer and Customer’s Users on a subscription basis (collectively, the “Services”), as specified under one or more Quotes/Orders (each an “Order Form”) entered into by AlayaCare and Customer from time to time; (ii) make software support available to Customers via AlayaCare’s Support/Help Desk which form part of the Services, all in accordance with AlayaCare’s SLA set out at xxxx://xxx.XxxxxXxxx.xxx/SLA (“SLA”); (iii) make available “for fee” consulting and professional services as set out in separate PS Quotes/Order Forms and governed by AlayaCare’s Professional Services Addendum set out at xxxx://xxx.XxxxxXxxx.xxx/PSA; and (iv) provide the Services in compliance with all applicable laws and government regulations, specifically including HIPAA (regulations as described in more detail below.

Software Subscription and Support. AlayaCare will: (i) make its cloud-based electronic health record software platform and its clinical and financial management software available to Customer and Customer’s Users on a subscription basis (collectively, the “Services”), as specified under one or more Quotes/Orders (each an “Order Form”) entered into by AlayaCare and Customer from time to time-to-time; (ii) make software support available to Customers via AlayaCare’s Support/Help Desk which form part of the Services, all in accordance with AlayaCare’s SLA set out at xxxx://xxx.XxxxxXxxx.xxx/SLA (“SLA”); (iii) make available “for fee” consulting and professional services as set out in separate PS Quotes/Order Forms and governed by AlayaCare’s Professional Services Addendum set out at xxxx://xxx.XxxxxXxxx.xxx/PSA; and (iv) provide the Services in compliance with all applicable federal and provincial laws and government regulations, specifically including HIPAA PIPEDA and PHIPA (as described in more detail below).