Programs and Subscription and Support Clause Samples
The 'Programs and Subscription and Support' clause defines the terms under which software programs, as well as related subscription and support services, are provided to the customer. It typically outlines what software or services are included, the duration and scope of the subscription, and the nature of support services such as updates, technical assistance, or maintenance. This clause ensures both parties understand what is being delivered, the level of ongoing support, and the conditions for accessing updates or help, thereby reducing misunderstandings and setting clear expectations for service delivery.
Programs and Subscription and Support. The following sentence is added at the end of the paragraph that begins "IF IBM DOES NOT RECEIVE SUCH AUTHORIZATION BY THE EXPIRATION DATE" in 3.5.4 Automatic Annual Renewal of Software Subscription and Support and Selected Support: The following sentence is added at the end of the paragraph that begins “IF IBM DOES NOT RECEIVE SUCH AUTHORIZATION BY THE EXPIRATION DATE" in 3.3.1 Automatic Renewal of Fixed Term Licenses:
Programs and Subscription and Support. To acquire additional authorizations to use Programs under this Agreement, the Government Customer must have already acquired the Program code.