Common use of Software Updating Clause in Contracts

Software Updating. The Provider should describe how its solution will provide the capacity to update the portable computing devices. This includes incremental and major updates that may be required after the portable computing devices have been issued to students. Increasingly, schools are issuing the portable computing devices to students, and the students are retaining the device even during long vacations including summer break. The Provider should describe whether or not it will be necessary for schools to collect the portable computing devices to apply major updates efficiently. The portable computing devices will be able to be updated from a central location via a "push" method or "over the air" method rather than each device separately and manually for incremental updates. Ideally, major updates should not require users to perform a complete back and restore of user data and configurations in order to apply the update. While the Department recognizes that performing a backup before a major update is "best practice", it is desirable that the solution allow for "upgrades" whenever possible as opposed to "reformat and reinstall".