Solutions. Customer will purchase and Arctic Wolf, together with its Affiliates, will provide the specific products and services (each a “Solution” or collectively, “Solutions”) as specified in the applicable Order Form. For purposes of this Agreement, “Affiliate” means any company or other entity, which directly or indirectly controls, is controlled by or is under joint control with a party. A Solution will be comprised of the following components: Managed Detection & Response Solution Managed Risk Solution Managed Security Awareness / Managed Security Awareness+ Solution Software The object form of any software, including any operating system software included in the Equipment, and add-ons offering enhanced features and functionality made generally available to Arctic Wolf customers from time-to-time The object form of any software, including any related to virtual Equipment, if applicable, any operating system software included in the Equipment, and add-ons offering enhanced features and functionality made generally available to Arctic Wolf customers from time-to-time Phishtel Reporting Engine and Arctic Wolf Report Email Button, as set forth in the Solutions Terms Equipment Virtual appliances or physical sensors Virtual appliances or physical scanners N/A Content N/A N/A Online access and download rights, if licensed by Customer and as more fully described in the Solutions Terms, to Customer learning content and Content Compliance Pack within the Administrator Dashboard and/or Content Library Content Management Hosting Environment N/A N/A Access to and use of a cloud- based learning management tool (the “Administrator Dashboard”) and metrics related to the use of the Content by Customer’s users Services Support, onboarding services, and services provided by Security Support, onboarding services, and services provided by Security Support, onboarding services, and Content modification Services, all as described in the Solutions Terms (defined below) Services, all as described in the Solutions Terms (defined below) services, all as described in the Solutions Terms (defined below) Professional Services As agreed by the parties in accordance with Section 3 As agreed by the parties in accordance with Section 3 As agreed by the parties in accordance with Section 3 Platform One (1) vSensor 100 series Unlimited data ingestion Access to the Customer Portal Use of the Arctic Wolf Agent ITSM Ticketing Integrations (if elected by Customer) 90-day Log Retention (unless another retention period is purchased by Customer and set forth on an Order Form) Unlimited data ingestion Access to the Customer Portal Use of the Arctic Wolf Agent ITSM Ticketing Integrations (if elected by Customer) N/A
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Samples: Solutions Agreement, Solutions Agreement
Solutions. Customer will purchase and Arctic Wolf, together with its Affiliates, will provide the specific products and services (each a “Solution” or collectively, “Solutions”) as specified in the applicable Order Form. For purposes of this Agreement, “Affiliate” means any company or other entity, which directly or indirectly controls, is controlled by or is under joint control with a partyArctic Wolf. A Solution will be comprised of the following components: Managed Detection & Response Solution Managed Risk Solution Managed Security Awareness / Managed Security Awareness+ Solution Software The object form of any software, including any operating system software included in the Equipment, and add-ons offering enhanced features and functionality made generally available to Arctic Wolf customers from time-to-time The object form of any software, including any related to virtual Equipment, if applicable, any operating system software included in the Equipment, and add-ons offering enhanced features and functionality made generally available to Arctic Wolf customers from time-to-time Phishtel Reporting Engine and Arctic Wolf Report Email Button, as set forth in the Solutions Terms N/A Equipment Virtual appliances or physical sensors Virtual appliances or physical scanners N/A Content N/A N/A Online access and download rights, if licensed by Customer and as more fully described in the Solutions TermsCustomer, to Customer learning content and Content Compliance Pack within the Administrator Dashboard and/or Content Library Content Management Hosting Environment N/A N/A Access to and use of a cloud- based learning management tool (the “Administrator Dashboard”) and metrics related to the use of the Content by Customer’s users Services Support, onboarding services, and services provided by Security Support, onboarding services, and services provided by Security Support, onboarding services, and Content modification Services, all as described in the Solutions Terms (defined below) Services, all as described in the Solutions Terms (defined below) services, all as described in the Solutions Terms (defined below) Professional Services As agreed by the parties in accordance with Section 3 As agreed by the parties in accordance with Section 3 As agreed by the parties in accordance with Section 3 Platform One (1) vSensor 100 series Unlimited data ingestion Access to the Customer Portal Use of the Arctic Wolf Agent ITSM Ticketing Integrations (if elected by Customer) 90-day Log Retention (unless another retention period is purchased by Customer and set forth on an Order Form) Unlimited data ingestion Access to the Customer Portal Use of the Arctic Wolf Agent ITSM Ticketing Integrations (if elected by Customer) N/A
Appears in 1 contract
Samples: Solutions Agreement
Solutions. Customer will purchase and Arctic Wolf, together with its Affiliates, will provide the specific products and services (each a “Solution” or collectively, “Solutions”) as specified in the applicable Order Form. For purposes of this Agreement, “Affiliate” means any company or other entity, which directly or indirectly controls, is controlled by or is under joint control with a partyArctic Wolf. A Solution will be comprised of the following components: Managed Detection & Response Solution Managed Risk Solution Managed Security Awareness / Managed Security Awareness+ Solution Software The object form of any software, including any operating system software included in the Equipment, and add-ons offering enhanced features and functionality made generally available to Arctic Wolf customers from time-to-time The object form of any software, including any related to virtual Equipment, if applicable, any operating system software included in the Equipment, and add-ons offering enhanced features and functionality made generally available to Arctic Wolf customers from time-to-time Phishtel Reporting Engine and Arctic Wolf Report Email Button, as set forth in the Solutions Terms N/A Equipment Virtual appliances or physical sensors Virtual appliances or physical scanners N/A Content N/A N/A Online access and download rights, if licensed by Customer and as more fully described in the Solutions TermsCustomer, to Customer learning content and Content Compliance Pack within the Administrator Dashboard and/or Content Library Content Management Hosting Environment N/A N/A Access to and use of a cloud- based learning management tool (the “Administrator Dashboard”) and metrics related to the use of the Content by Customer’s users Services Support, onboarding services, and services provided by Security Support, onboarding services, and services provided by Security Support, onboarding services, and Content modification Services, all as described in the Solutions Terms (defined below) Support, onboarding services, and services provided by Security Services, all as described in the Solutions Terms (defined below) Support, onboarding services, and Content modification services, all as described in the Solutions Terms (defined below) Professional Services As agreed by the parties in accordance with Section 3 As agreed by the parties in accordance with Section 3 As agreed by the parties in accordance with Section 3 Platform One (1) vSensor 100 series Unlimited data ingestion Access to the Customer Portal Use of the Arctic Wolf Agent ITSM Ticketing Integrations (if elected by Customer) 90-day Log Retention (unless another retention period is purchased by Customer and set forth on an Order Form) Unlimited data ingestion Access to the Customer Portal Use of the Arctic Wolf Agent ITSM Ticketing Integrations (if elected by Customer) N/A
Appears in 1 contract
Samples: Solutions Agreement
Solutions. Customer will purchase and Arctic Wolf, together with its Affiliates, will provide the specific products and services (each a “Solution” or collectively, “Solutions”) as specified in the applicable Order Form. For purposes of this Agreement, “Affiliate” means any company or other entity, which directly or indirectly controls, is controlled by or is under joint control with a party. A Solution will be comprised of the following components: Managed Detection & Response Solution Managed Risk Solution Managed Security Awareness / Managed Security Awareness+ Solution Software The object form of any software, including any operating system software included in the Equipment, and add-ons offering enhanced features and functionality made generally available to Arctic Wolf customers from time-to-time The object form of any software, including any related to virtual Equipment, if applicable, any operating system software included in the Equipment, and add-ons offering enhanced features and functionality made generally available to Arctic Wolf customers from time-to-time Phishtel Reporting Engine and Arctic Wolf Report Email Button, as set forth in the Solutions Terms Equipment Virtual appliances or physical sensors Virtual appliances or physical scanners N/A Content N/A N/A Online access and download rights, if licensed by Customer and as more fully described in the Solutions Terms, to Customer learning content and Content Compliance Pack within the Administrator Dashboard and/or Content Library Content Management Hosting Environment N/A N/A Access to and use of a cloud- cloud-based learning management tool (the “Administrator Dashboard”) and metrics related to the use of the Content by Customer’s users Services Support, onboarding services, and services provided by Security Support, onboarding services, and services provided by Security Support, onboarding services, and Content modification Services, all as described in the Solutions Terms (defined below) Support, onboarding services, and services provided by Security Services, all as described in the Solutions Terms (defined below) Support, onboarding services, and Content modification services, all as described in the Solutions Terms (defined below) Professional Services As agreed by the parties in accordance with Section 3 As agreed by the parties in accordance with Section 3 As agreed by the parties in accordance with Section 3 Platform One (1) vSensor 100 series Unlimited data ingestion Access to the Customer Portal Use of the Arctic Wolf Agent ITSM Ticketing Integrations (if elected by Customer) 90-day Log Retention (unless another retention period is purchased by Customer and set forth on an Order Form) Unlimited data ingestion Access to the Customer Portal Use of the Arctic Wolf Agent ITSM Ticketing Integrations (if elected by Customer) N/A
Appears in 1 contract
Samples: Solutions Agreement