Common use of Substitute Checks and Your Rights Clause in Contracts

Substitute Checks and Your Rights. What is a substitute check? A substitute check is a paper copy of an electronic image of your original check that has been used in the check clearing process. These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check. This notice describes rights you have when you receive substitute checks from us. The rights within this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other laws with respect to those transactions. Please contact your nearest branch with questions regarding your rights in respect to original checks or electronic debits. What are my rights regarding substitute checks? In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account. For example, if you think that the credit union has withdrawn the wrong amount from your account or has withdrawn money from your account more than once for the same check. The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal,

Substitute Checks and Your Rights. What is a substitute check? A To make check processing faster, Federal law permits banks to replace original checks with “substitute check is a paper copy of an electronic image of your original check that has been used in the check clearing process. checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check. Some or all of the check images that you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights within in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other laws law with respect to those transactions. Please contact your nearest branch with questions regarding your rights in respect to original checks or electronic debits. What are my rights regarding substitute checks? In certain cases, federal Federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account. For account (for example, if you think that the credit union has withdrawn we withdrew the wrong amount from your account or has withdrawn that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawalwithdrawal (for example, rejected item fees). How do I make a claim for a refund? If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please call (000)000- 0000,, or contact us at:

Substitute Checks and Your Rights. What is a substitute check? A To make check processing faster, federal law permits banks to replace original checks with “substitute check is a paper copy of an electronic image of your original check that has been used in the check clearing processchecks”. These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a the substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a the substitute check as proof of payment just like the original check. Some or all of the checks that are returned to you from us may be substitute checks. This notice describes your rights you have when you receive substitute checks from us. The rights within in this notice do not apply to original checks checks, photocopies of original checks, or to electronic debits to your account. However, you have rights under other laws with respect to those transactions. Please contact The amount of your nearest branch with questions regarding your rights in respect to original checks or electronic debits. What are my rights regarding substitute checks? In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account. For example, if you think that the credit union has withdrawn the wrong amount from your account or has withdrawn money from your account more than once for the same check. The losses you may attempt to recover under this procedure may include is limited to the amount that was withdrawn from of your loss or the amount of the substitute check, whichever is less. You are also entitled to interest on the amount of your refund if your account and fees that were charged as a result is an interest-bearing account. If your loss exceeds the amount of the withdrawal,substitute check, you may be able to recover additional amounts under other law. If you use this procedure, you may receive up to $2,500 of your refund (plus interest, if your account earns interest) within ten (10) business days after we received your claim and the remainder of your refund (plus interest, if your account earns interest) not later than forty-five

Substitute Checks and Your Rights. What is This notice describes your rights in connection with a disputed transaction involving a substitute checkcheck received from us. The rights in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other law with respect to those transactions. What Is a Substitute Check? A To make check processing faster, federal law permits banks to replace original checks with “substitute check is a paper copy of an electronic image of your original check that has been used in the check clearing process. checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of a substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check as proof of payment just like the original check. This notice describes rights you have when Some or all of the checks that you receive back from us may be substitute checks from us. The rights within this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other laws with respect to those transactions. Please contact your nearest branch with questions regarding your rights in respect to original checks or electronic debitschecks. What are my rights regarding substitute checksAre Your Rights Regarding Substitute Checks? In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account. For account (for example, if you think that the credit union has withdrawn we withdrew the wrong amount from your account or has withdrawn that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount How Do I Make a Claim for a Refund? If you believe that you have suf- fered a loss relating to a substitute check that was withdrawn from posted to your account and fees that were charged as a result of the withdrawal,account, please contact us at: HSA Bank, P.O. Box 939, Sheboygan, WI 53082 or 0-000-000-0000.