Common use of Support and Availability Clause in Contracts

Support and Availability. 6.1. Social Sentinel shall provide its standard support for the Products (which may include email, direct messaging, and/or telephone support) to Client during normal business hours, Eastern Time, at no additional charge. Social Sentinel shall provide such support only to Client and Users. Any support requested above Social Sentinel's standard email and telephone support will be provided at Social Sentinel's current hourly rates, in Social Sentinel's sole discretion.

Support and Availability. 6.1. Social Sentinel shall provide its standard email and telephone support for the Products (which may include email, direct messaging, and/or telephone support) to Client during normal business hours, Eastern Time, at no additional charge. Social Sentinel shall provide such support only to Client and Users. Any support requested above Social Sentinel's ’s standard email and telephone support will be provided at Social Sentinel's ’s current hourly rates, in Social Sentinel's ’s sole discretion.