Common use of Support and Repairs Clause in Contracts

Support and Repairs. a) You may request reasonable service and maintenance to check and correct problems with the Service. Ziply Fiber will, at its own expense, repair damage to or, at its option, replace Ziply Equipment and otherwise attempt to correct interruptions in the Service that may be due to Ziply Equipment or technical malfunction of the system or network operated by Ziply Fiber. The Ziply Website contains information regarding contacting Ziply Fiber for this support. b) Unless you have obtained a Ziply Fiber service protection plan, you agree that Ziply Fiber has no responsibility for the operation of any equipment, software or service other than the Services and the Ziply Equipment. For example, if you receive Data Service, Ziply Fiber has no responsibility to support, maintain or repair any equipment, software or service that you elect to use in connection with the Data Service if not provided by Ziply Fiber. For assistance with technical problems arising from such equipment, software or services, you should refer to the materials provided by the manufacturer or provider of the software equipment of services. Further, Ziply Fiber is not responsible for any wiring inside your home or premises. If Ziply Fiber determines that non-Ziply Equipment or cabling connecting your residence to the Ziply Equipment installed on the side of or adjacent to your residence is the cause of a service problem, you agree that Ziply Fiber may charge you to resolve such problem.

Support and Repairs. (a) You may request reasonable service and maintenance to check and correct problems with the Service. Ziply Fiber will, at its own expense, repair damage to or, at its option, replace Ziply Equipment and otherwise attempt to correct interruptions in the Service that may be due to Ziply Equipment or technical malfunction of the system or network operated by Ziply Fiber. The Ziply Website contains information regarding contacting Ziply Fiber for this support. (b) Unless you have obtained a Ziply Fiber service protection plan, you agree that Ziply Fiber has no responsibility for the operation of any equipment, software or service other than the Services and the Ziply Equipment. For example, if you receive Data Service, Ziply Fiber has no responsibility reasonability to support, maintain or repair any equipment, software or service that you elect to use in connection with the Data Service if not provided by Ziply Fiber. For assistance with technical problems arising from such equipment, software or services, you should refer to the materials provided by the manufacturer or provider of the software equipment of services. Further, Ziply Fiber is not responsible for any wiring inside your home or premises. If Ziply Fiber determines that non-Ziply Equipment or cabling connecting your residence to the Ziply Equipment installed on the side of or adjacent to your residence is the cause of a service problem, you agree that Ziply Fiber Fibber may charge you to resolve such problem.

Support and Repairs. a) You may request reasonable service and maintenance to check and correct problems with the Service. Ziply Fiber will, at its own expense, repair damage to or, at its option, replace Ziply Equipment and otherwise attempt to correct interruptions in the Service that may be due to Ziply Equipment or technical malfunction of the system or network operated by Ziply Fiber. The Ziply Website contains information regarding contacting Ziply Fiber for this support. b) Unless you have obtained a Ziply Fiber service protection plan, you agree that Ziply Fiber has no responsibility for the operation of any equipment, software or service other than the Services and the Ziply Equipment. For example, if you receive Data Service, Ziply Fiber has no responsibility reasonability to support, maintain or repair any equipment, software or service that you elect to use in connection with the Data Service if not provided by Ziply Fiber. For assistance with technical problems arising from such equipment, software or services, you should refer to the materials provided by the manufacturer or provider of the software equipment of services. Further, Ziply Fiber is not responsible for any wiring inside your home or premises. If Ziply Fiber determines that non-Ziply Equipment or cabling connecting your residence to the Ziply Equipment installed on the side of or adjacent to your residence is the cause of a service problem, you agree that Ziply Fiber may charge you to resolve such problem.