Common use of SUPPORT CONTACTS & QUBIT COMMUNITY Clause in Contracts

SUPPORT CONTACTS & QUBIT COMMUNITY. A. Customer will appoint up to five (5) designated support contact persons knowledgeable regarding the Products and Additional Services (the “Designated Contacts”) for purposes of contacting Qubit’s support team about technical support issues with the Products and Additional Services, including reporting such issues via Qubit’s designated support portal / channel. Qubit provides 24x7x365 unlimited access to the Qubit Help Desk team for the Designated Contacts. B. Customer must opt-into Qubit’s online community site to receive certain important information regarding updates and other changes to the Service, and to take other required action relating to support and use of the Service. C. The commitments under this exhibit do not apply to customizations, enhancements or other non-standard modifications to the Products or Additional Services requested or made by Customer.

SUPPORT CONTACTS & QUBIT COMMUNITY. A. Customer will appoint up to five (5) designated support contact persons knowledgeable regarding the Products and Additional Services (the “Designated Contacts”) for purposes of contacting Qubit’s support team about technical support issues with the Products and Additional Services, including reporting such issues via Qubit’s designated support portal / channel. Qubit provides 24x7x365 unlimited access to the Qubit Help Desk team for the Designated Contacts. B. Customer must opt-into Qubit’s online community site to receive certain important information regarding updates and other changes to the Service, and to take other required action relating to support and use of the Service. C. The commitments under this exhibit do not apply to customizationscustomisations, enhancements or other non-standard modifications to the Products or Additional Services requested or made by Customer.