Common use of Suspending Services Clause in Contracts

Suspending Services. 10.1 We may suspend any or all of the Service(s) immediately without notice if: a. you have broken this agreement (including additional policies, like the 'acceptable use policy' (and in such an instance we reserve the right to reduce the level of Service(s) affected); b. you exceed any allowance applicable to your Service(s) (and in such an instance we reserve the right to reduce the level of Service(s) affected); c. maintenance, repairs or improvements to any part of the Service(s) or the system need to be carried out; d. we have to do so by law or in line with a third party contract; e. you go over any credit limit on your account; f. we have reason to believe that you have provided us with false, inaccurate or misleading information either for the purpose of obtaining the Service(s) and/or the equipment or at any time during the provision of the Service(s); g. we believe that you or another person at your home have committed, or may be committing, any fraud against us, and/or any other person or organisation by using the Service(s) or Equipment (or both); h. you or anyone you authorise to deal with us on your behalf acts in a way towards our staff or agents which we reasonably consider to be inappropriate; or i. in our reasonable opinion it is necessary to do so. 10.2 If the Service(s) is/are suspended because you have broken this agreement or if paragraphs 10.1(b), (e), (f), (g) or (h) apply, we may make a charge to reflect our costs in connection with suspending and starting the Service(s) again. In normal circumstances, you must pay this charge before you can use the Service(s) again. You may also be liable for all charges for Service(s) during this period of suspension. 10.3 If the Service(s) is/are reduced because paragraphs 10.1(a) or (b) apply, then during any period of reduction, you will remain liable for the payment of your original level of charges. 10.4 For your and our protection we can suspend the Service(s) if the number of calls or charges for calls made by you has increased to such an extent that it appears, in our reasonable opinion, that the Service(s) are not being used in a manner consistent with your previous use. We will make reasonable efforts to contact you before suspending the Service(s) but we are not liable for any loss you may suffer through this suspension. We will not provide the Service(s) again until we are satisfied that you know of the increased usage and are aware of the consequences of that increased usage. We may also: a. ask you to make a payment of a deposit as security for your charges; or b. Prevent you from making international calls and/or premium rated calls if in our reasonable opinion they form a significant proportion of your charges.

Suspending Services. 10.1 We may suspend any or all of the Service(sservice(s) immediately without notice if: a. you have broken this agreement (including additional policies, like the 'acceptable use policy' (and in such an instance we reserve the right to reduce the level of Service(sservice(s) affected); b. you exceed any allowance applicable to your Service(sservice(s) (and in such an instance we reserve the right to reduce the level of Service(sservice(s) affected); c. maintenance, repairs or improvements to any part of the Service(sservice(s) or the system need to be carried out; d. we have to do so by law or in line with a third party contract; e. you go over any credit limit on your account; f. we have reason to believe that you have provided us with false, inaccurate or misleading information either for the purpose of obtaining the Service(sservice(s) and/or the equipment or at any time during the provision of the Service(sservice(s); g. we believe that you or another person at your home have committed, or may be committing, any fraud against us, and/or any other person or organisation by using the Service(sservice(s) or Equipment equipment (or both); h. you or anyone you authorise to deal with us on your behalf acts in a way towards our staff or agents which we reasonably consider to be inappropriate; or i. in our reasonable opinion it is necessary to do so. 10.2 If the Service(sservice(s) is/are suspended because you have broken this agreement or if paragraphs 10.1(b), (e), (f), (g) or (h) apply, we may make a charge to reflect our costs in connection with suspending and starting the Service(sservice(s) again. In normal circumstances, circumstances you must pay this charge before you can use the Service(sservice(s) again. You may also be liable for all charges for Service(sservice(s) during this period of suspension. 10.3 If the Service(sservice(s) is/are reduced because paragraphs 10.1(a) or (b) apply, then during any period of reduction, you will remain liable for the payment of your original level of charges. 10.4 For your and our protection we can suspend the Service(sservice(s) if the number of calls or charges for calls made by you has increased to such an extent that it appears, in our reasonable opinion, that the Service(sservice(s) are not being used in a manner consistent with your previous use. We will make reasonable efforts to contact you before suspending the Service(sservice(s) but we are not liable for any loss you may suffer through this suspension. We will not provide the Service(sservice(s) again until we are satisfied that you know of the increased usage and are aware of the consequences of that increased usage. We may also: a. ask you to make a payment of a deposit as security for your charges; or b. Prevent you from making international calls and/or premium rated calls if in our reasonable opinion they form a significant proportion of your charges.

Suspending Services. 10.1 1. We may suspend or reduce any or all of the Service(s) services, immediately without notice for as long as the suspension event persists if: a. 1. you have broken this agreement (including additional policies, like the 'acceptable use policy' in a serious and non-minor way (and in such an instance we reserve the right to may also reduce the level of Service(s) services affected); b. 2. you exceed any allowance applicable to your Service(s) services (and in such an instance we reserve the right to may also reduce the level of Service(s) services affected); c. maintenance, repairs or improvements to any part of the Service(s) or the system need to be carried out; d. we have to do so by law or in line with a third party contract; e. 3. you go over any credit limit on your accountaccount or you cancel your direct debit; f. 4. we have reason to believe that you have provided us with false, inaccurate or misleading information either for the purpose of obtaining the Service(s) services, SIM and/or the equipment or at any time during the provision of the Service(s)services; g. 5. we believe that you or another person at your home have committed, or may be committing, any fraud against us, and/or any other person or organisation by using the Service(s) services, SIM and/ or Equipment (or both)equipment; h. 6. you or anyone you authorise to deal with us on your behalf acts in a way towards our staff or agents which we reasonably consider to be inappropriate; 7. you have broken any of your obligations in Section R; 8. you have failed to notify us that the SIM is lost or stolen; or i. 9. in our reasonable opinion it is necessary to do so. 10.2 If , for example when dealing with threats to the Service(s) is/are suspended because security or integrity of the network or the services we provide. In these cases, we will normally contact you have broken this agreement or if paragraphs 10.1(b)and try to resolve the issue where reasonably possible. However, (e), (f), (g) or (h) apply, where applicable we may make a charge to reflect our costs in connection with suspending and starting supply of the Service(s) services again. In normal circumstances, you You must pay this charge before you can use the Service(s) services again. You may also be liable for all charges for Service(s) services during this period of suspension. 10.3 2. We may also suspend any of the services for as long as the suspension event persists, immediately without notice if: 1. maintenance, repairs or improvements to any part of the equipment, the services or the network need to be carried out, including for example, when dealing with threats to the security or integrity of the network or the services we provide; or 2. we have to do so by law. 3. If the Service(s) is/services are reduced (and not suspended) because paragraphs 10.1(a) Sections M.1.1 or (b) M.1.2 apply, then during any period of reduction, you will remain liable for the payment of your original level of charges. 10.4 4. For your and our protection we can also suspend the Service(s) services if the number of calls or charges for calls made by you has increased to such an extent that it appears, in our reasonable opinion, that the Service(s) services are not being used in a manner consistent with your previous reasonable residential domestic use. We will make reasonable efforts to contact you before suspending the Service(s) services but we are not liable for any loss you may suffer through this suspension. We will not provide the Service(s) services again until we are satisfied that you know of the increased usage and are aware of the consequences of that increased usage. We may also: a. 1. ask you to make a payment of a deposit (which shall be made to Virgin Media Payments) as security for your charges; or b. Prevent 2. prevent you from making international calls and/or premium rated calls or SMS if in our reasonable opinion they form a significant proportion of your charges.

Suspending Services. 10.1 1. We may suspend or reduce any or all of the Service(s) services, immediately without notice for as long as the suspension event persists if: a. 1. you have broken this agreement (including additional policies, like the 'acceptable use policy' in a serious and non-minor way (and in such an instance we reserve the right to may also reduce the level of Service(s) services affected); b. 2. you exceed any allowance applicable to your Service(s) services (and in such an instance we reserve the right to may also reduce the level of Service(s) affected);of c. maintenance, repairs or improvements to any part of the Service(s) or the system need to be carried out; d. we have to do so by law or in line with a third party contract; e. 3. you go over any credit limit on your accountaccount or you cancel your direct debit; f. 4. we have reason to believe that you have provided us with false, inaccurate or misleading information either for the purpose of obtaining the Service(s) services, SIM and/or the equipment or at any time during the provision of the Service(s)services; g. 5. we believe that you or another person at your home have committed, or may be committing, any fraud against us, and/or any other person or organisation by using the Service(s) services, SIM and/ or Equipment (or both)equipment; h. 6. you or anyone you authorise to deal with us on your behalf acts in a way towards our staff or agents which we reasonably consider to be inappropriate; 7. you have broken any of your obligations in Section R; 8. you have failed to notify us that the SIM is lost or stolen; or i. 9. in our reasonable opinion it is necessary to do so. 10.2 If , for example when dealing with threats to the Service(s) is/are suspended because security or integrity of the network or the services we provide. In these cases, we will normally contact you have broken this agreement or if paragraphs 10.1(b)and try to resolve the issue where reasonably possible. However, (e), (f), (g) or (h) apply, where applicable we may make a charge to reflect our costs in connection with suspending and starting supply of the Service(s) services again. In normal circumstances, you You must pay this charge before you can use the Service(s) services again. You may also be liable for all charges for Service(s) services during this period of suspension. 10.3 2. We may also suspend any of the services for as long as the suspension event persists, immediately without notice if: 1. maintenance, repairs or improvements to any part of the equipment, the services or the network need to be carried out, including e.g. when dealing with threats to the security or integrity of the network or the services we provide; or 2. we have to do so by law. 3. If the Service(s) is/services are reduced (and not suspended) because paragraphs 10.1(a) Sections M.1.1 or (b) M.1.2 apply, then during any period of reduction, you will remain liable for the payment of your original level of charges. 10.4 4. For your and our protection we can also suspend the Service(s) services if the number of calls or charges for calls made by you has increased to such an extent that it appears, in our reasonable opinion, that the Service(s) services are not being used in a manner consistent with your previous reasonable residential domestic use. We will make reasonable efforts to contact you before suspending the Service(s) services but we are not liable for any loss you may suffer through this suspension. We will not provide the Service(s) services again until we are satisfied that you know of the increased usage and are aware of the consequences of that increased usage. We may also: a. 1. ask you to make a payment of a deposit (which shall be made to Virgin Media Payments) as security for your charges; or b. Prevent 2. prevent you from making international calls and/or premium rated calls or SMS if in our reasonable opinion they form a significant proportion of your charges.

Suspending Services. 10.1 1. We may suspend or reduce any or all of the Service(s) services, immediately without notice for as long as the suspension event persists if: a. 1. you have broken this agreement (including additional policies, like the 'acceptable use policy' in a serious and non-minor way (and in such an instance we reserve the right to may also reduce the level of Service(s) services affected); b. 2. you exceed any allowance applicable to your Service(s) services (and in such an instance we reserve the right to may also reduce the level of Service(s) services affected); c. maintenance, repairs or improvements to any part of the Service(s) or the system need to be carried out; d. we have to do so by law or in line with a third party contract; e. 3. you go over any credit limit on your accountaccount or you cancel your direct debit and we haven’t agreed an alternative means of payment; f. 4. we have reason to believe that you have provided us with false, inaccurate or misleading information either for the purpose of obtaining the Service(s) services and/or the equipment or at any time during the provision of the Service(s)services; g. 5. we believe that you or another person at your home have committed, or may be committing, any fraud against us, and/or any other person or organisation by organisation, using the Service(s) services or Equipment equipment (or both); h. 6. you or anyone you authorise to deal with us on your behalf acts in a way towards our staff or agents which we reasonably consider to be inappropriate, 7. you have broken any of your obligations in Section Q; or i. or 8. in our reasonable opinion it is necessary to do so. 10.2 If , e.g. when dealing with threats to the Service(s) is/are suspended because security or integrity of the network or the services we provide. In these cases, we will normally contact you have broken this agreement or if paragraphs 10.1(b)and try to resolve the issue where reasonably possible. However, (e), (f), (g) or (h) apply, where applicable we may make a charge to reflect our costs in connection with suspending and starting supply of the Service(s) services again. In normal circumstances, you You must pay this charge before you can use the Service(s) services again. You may also be liable for all charges for Service(s) services during this period of suspension. 10.3 2. We may also suspend any of the services for as long as the suspension event persists, immediately without notice if: 1. maintenance, repairs or improvements to any part of the equipment, the services, the network or the system need to be carried out, including for example, when dealing with threats to the security or integrity of the network or the services we provide; or 2. we have to do so by law. 3. If the Service(s) is/services are reduced (and not suspended) because paragraphs 10.1(aL1(1) or (bL1(2) apply, then during any period of reduction, you will remain liable for the payment of your original level of charges. 10.4 4. For your and our protection we can also suspend the Service(s) services if the number of calls or charges for calls made by you has increased to such an extent that it appears, in our reasonable opinion, that the Service(s) services are not being used in a manner consistent with your previous reasonable residential domestic use. We will make reasonable efforts to contact you before suspending the Service(s) services but we are not liable for any loss you may suffer through this suspension. We will not provide the Service(s) services again until we are satisfied that you know of the increased usage and are aware of the consequences of that increased usage. We may also: a. 1. ask you to make a payment of a deposit (which shall be made to Virgin Media Payments) as security for your charges; or b. Prevent 2. prevent you from making international calls and/or premium rated calls if in our reasonable opinion they form a significant proportion of your charges.