System Availability. Philips strives to ensure availability of the Equipment for clinical use for the percentage of time indicated in the Quotation. For the avoidance of doubt, unless “Uptime Guarantee” is included in the Quotation, nothing in this Agreement shall be interpreted as a warranty on system availability, uptime, or response time.
Appears in 4 contracts
Samples: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement
System Availability. Except where only 2nd line response is included in the Quotation, Philips strives to ensure availability of the Equipment for clinical use for the percentage of time indicated in the QuotationQuotation (measured on an annual basis within the contracted service window). For the avoidance of doubt, unless “Uptime Guarantee” is included in the Quotationagreement, nothing in this Agreement shall be interpreted as a warranty on system availability, uptime, or response time.
Appears in 4 contracts
Samples: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement