Common use of System Availability Clause in Contracts

System Availability. Smartsheet will maintain (or, with respect to systems controlled by its service providers, ensure that such service providers maintain) a disaster recovery (“DR”) program designed to recover the Subscription Service availability following a disaster. At a minimum, such DR program will include the following elements: (a) routinely validated procedures to regularly and programmatically create retention copies of Customer Content for the purpose of recovering lost or corrupted data; (b) inventories, updated at minimum annually, that list all critical Smartsheet Information Systems;

Appears in 3 contracts

Samples: User Agreement, User Agreement, User Agreement

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System Availability. Smartsheet will maintain (or, with respect to systems controlled by its service providerssubcontractors, ensure that such service providers subcontractors maintain) a disaster recovery (“DR”) program designed to recover the Subscription Service Service’s availability following a disaster. At a minimum, such DR program will include the following elements: (a) routinely validated routine validation of procedures to regularly and programmatically create retention copies of Customer Content for the purpose of recovering lost or corrupted data; (b) inventories, updated at minimum annually, that list all critical Smartsheet Information Systems;

Appears in 2 contracts

Samples: User Agreement, User Agreement

System Availability. Smartsheet will maintain (or, with respect to systems controlled by its service providersthird parties, ensure that such service providers third parties maintain) a disaster recovery (“DR”) program designed to recover the Subscription Service Service’s availability following a disaster. At a minimum, such DR program will include the following elements: (a) routinely validated routine validation of procedures to regularly and programmatically create retention copies of Customer Content for the purpose of recovering lost or corrupted data; (b) inventories, updated at minimum annually, that list all critical Smartsheet Information Systems;

Appears in 1 contract

Samples: User Agreement

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System Availability. Smartsheet will maintain (or, with respect to systems controlled by its service providers, ensure that such service providers maintain) a disaster recovery (“DR”) program designed to recover the Subscription Service availability following a disaster. At a minimum, such DR program will include the following elements: (a) routinely validated procedures to regularly and programmatically create retention copies of Customer Content for the purpose of recovering lost or corrupted data; (b) inventories, updated at minimum annually, that list all critical Smartsheet Information Systems;all

Appears in 1 contract

Samples: User Agreement

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