System Documentation. At the completion of the implementation/installation, the Contractor shall provide to each Department facility, the Contract Manager, and the Local Contract Coordinator–Operations, a complete set of service reference manuals that shall include information specific to the installation at the respective facility. In addition, after installation at each respective institution, the Contractor shall supply documentation containing service request contact numbers, instructions on reporting and escalation procedures to the Local Contract Coordinator - Operations and Assistant Warden for Programs at the respective institution.
Appears in 4 contracts
Samples: Contract Amendment, Contract Amendment, Contract for Inmate Telephone Services
