Common use of SYSTEM FUNCTIONALITY REQUIREMENTS Clause in Contracts

SYSTEM FUNCTIONALITY REQUIREMENTS. Contractor shall meet the following system functionality requirements: a) The Services shall conform in all material respects to the specifications, functions, descriptions, standards, and requirements set forth in this Contract, Exhibit A – Performance Requirements. b) Contractor shall ensure that equipment functions to support contract performance requirements. Contractor shall ensure the Services provided through this Contract stay consistent with the latest technology and advancements in the industry throughout the life of the contract. Additional hardware or software shall not be required to access the services through this contract, unless requested by the Purchaser. c) Should there be any updates (new systems or updates to current systems) to the Contractor’s internal or external systems, Contractor shall ensure that the systems retains the settings pertaining to this contract through implementation, transition and steady state. Contractor shall ensure that services are not interrupted during system updates. Prior to system updates, Contractor shall conduct outreach to the Purchasers to provide timeline, customer service support, and confirm to each Purchaser that Contractor has retained all the original settings. d) Contractor is in the business of providing the Services and it has the expertise to perform the Services in a competent and professional manner, and in accordance with the highest professional standards.