SYSTEM MAINTENANCE AND REPAIR. 14.1 Franchisee shall establish and adhere to maintenance policies which provide service to subscribers at or above the performance standards set forth herein. 14.2 When interruption of service is necessary for the purpose of making repairs, adjustments, or installations, Franchisee shall do so at such time and in such manner as will cause the least possible inconvenience to subscribers. Unless such interruption is unforeseen or immediately necessary, Franchisee shall give reasonable notice thereof to subscribers. 14.3 Franchisee shall have a local or toll-free telephone number so that requests for Cable Service repairs or adjustments can be received at any time, twenty-four (24) hours per day, seven (7) days per week. 14.4 The response of Franchisee to such requests shall be in accordance with Federal and State law and regulation at a minimum and, at all times, commensurate with Franchisee’s responsibility to maintain service to each subscriber with the degree of quality specified herein.
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SYSTEM MAINTENANCE AND REPAIR. 14.1 Franchisee shall establish and take reasonable measures to adhere to maintenance policies which provide service to subscribers at or above the performance standards set forth herein.
14.2 When interruption of service is necessary for the purpose of making repairs, adjustments, or installations, Franchisee shall do so at such time and in such manner as will cause the least possible inconvenience to subscribers. Unless such interruption is unforeseen or immediately necessary, Franchisee shall give reasonable notice thereof to subscribers.
14.3 Franchisee shall have a local or toll-free telephone number so that requests for Cable Service repairs or adjustments can be received at any time, twenty-four (24) hours per day, seven (7) days per week.
14.4 The response of Franchisee to such requests shall be in accordance with Federal and State law and regulation at a minimum and, at all times, commensurate with Franchisee’s responsibility to maintain service to each subscriber with the degree of quality specified herein.
Appears in 2 contracts
Samples: Franchise Renewal Agreement, Franchise Renewal Agreement
SYSTEM MAINTENANCE AND REPAIR. 14.1 Franchisee shall establish and adhere to maintenance policies which provide service to subscribers at or above the performance standards set forth herein.
14.2 When interruption of service is necessary for the purpose of making repairs, adjustments, or installations, Franchisee shall do so at such time and in such manner as will cause the least l possible inconvenience to subscribers. Unless such interruption is unforeseen or immediately necessary, Franchisee shall give reasonable notice thereof to subscribers.
14.3 Franchisee shall have a local or toll-free telephone number so that requests for Cable Service repairs or adjustments can be received at any time, twenty-four (24) hours per day, seven (7) days per week.
14.4 The response of Franchisee to such requests shall be in accordance with Federal and State law and regulation at a minimum and, at all times, commensurate with Franchisee’s 's responsibility to maintain service to each subscriber with the degree of quality specified herein.
Appears in 1 contract
Samples: Franchise Renewal Agreement
SYSTEM MAINTENANCE AND REPAIR. 14.1
13.1 The Franchisee shall establish and adhere to maintenance policies which provide guarantee delivery of service to subscribers at or above the performance standards set forth herein.
14.2 13.2 When interruption of service is necessary for the purpose of making repairs, adjustments, or installations, the Franchisee shall do so at such time and in such manner as will cause the least possible inconvenience to subscribers. Unless such interruption is unforeseen or immediately necessary, the Franchisee shall give reasonable notice thereof to subscribers.
14.3 Franchisee 13.3 The company shall have a local or toll-free telephone number so that requests for Cable Service repairs or adjustments can be received at any time, twenty-four (24) hours per day, seven (7) days per weekduring normal business hours.
14.4 13.4 The response of the Franchisee to such requests shall be in accordance with Federal and State law and regulation at a minimum and, at all times, commensurate with the Franchisee’s responsibility to maintain service to each subscriber with the degree of quality specified herein.
Appears in 1 contract
Samples: Franchise Agreement
SYSTEM MAINTENANCE AND REPAIR. 14.1 13.1 The Franchisee shall establish and adhere to maintenance policies which provide guarantee delivery of service to subscribers at or above the performance standards set forth herein.
14.2 13.2 When interruption of service is necessary for the purpose of making repairs, adjustments, or installations, the Franchisee shall do so at such time and in such manner as will cause the least possible inconvenience to subscribers. Unless such interruption is unforeseen or immediately necessary, the Franchisee shall give reasonable notice thereof to subscribers.
14.3 Franchisee 13.3 The company shall have a local or toll-free telephone number so that requests for Cable Service repairs or adjustments can be received at any time, twenty-four (24) hours per day, seven (7) days per weekduring normal business hours.
14.4 13.4 The response of the Franchisee to such requests shall be in accordance with Federal and State law and regulation at a minimum and, at all times, commensurate with the Franchisee’s responsibility to maintain service to each subscriber with the degree of quality specified herein.
Appears in 1 contract
Samples: Franchise Agreement
SYSTEM MAINTENANCE AND REPAIR. 14.1 Franchisee shall establish and take reasonable measures to adhere to maintenance policies which provide service Service to subscribers at or above the performance standards set forth herein.
14.2 When interruption of service Service is necessary for the purpose of making repairs, adjustments, or installations, Franchisee shall do so at such time and in such manner as will cause the least possible inconvenience to subscribers. Unless such interruption is unforeseen or immediately necessary, Franchisee shall give reasonable notice thereof to subscribers.
14.3 Franchisee shall have a local or toll-free telephone number so that requests for Cable Service repairs or adjustments can be received at any time, twenty-four (24) hours per day, seven (7) days per week.
14.4 The response of Franchisee to such requests shall be in accordance with Federal and State law and regulation at a minimum and, at all times, commensurate with Franchisee’s responsibility to maintain service to each subscriber with the degree of quality specified herein.
Appears in 1 contract
Samples: Franchise Renewal Agreement
SYSTEM MAINTENANCE AND REPAIR.
14.1 Franchisee shall establish and adhere to maintenance policies which provide service to subscribers at or above the performance standards set forth herein.
14.2 When interruption of service is necessary for the purpose of making repairs, adjustments, or installations, Franchisee shall do so at such time and in such manner as will cause the least possible inconvenience to subscribers. Unless such interruption is unforeseen or immediately necessary, Franchisee shall give reasonable notice thereof to subscribers.
14.3 Franchisee shall have a local or toll-free telephone number so that requests for Cable Service repairs or adjustments can be received at any time, twenty-four (24) hours per day, seven (7) days per week.
14.4 The response of Franchisee to such requests shall be in accordance with Federal and State law and regulation at a minimum and, at all times, commensurate with Franchisee’s responsibility to maintain service to each subscriber with the degree of quality specified herein.
Appears in 1 contract
Samples: Franchise Renewal Agreement