Systems Support. The MPF Provider shall work with the Pittsburgh Bank to develop an appropriate interface or method for receiving reports from the MPF Provider. Data regarding the Pittsburgh Bank’s PFIs and the Mortgage Loans the Pittsburgh Bank has funded or purchased, and that are serviced by its PFIs will be processed on the same system the MPF Provider uses to process the MPF Provider’s MPF Program data. The MPF Provider intends to update this system as it deems necessary to keep the system operating in a commercially reasonable manner.
Systems Support. SherWeb provides systems support to your designated administrators. Systems support is defined as support associated with issues/faults with SherWeb's servers. There are no additional charges for this support (Important: please check the Server Status Page on our website before calling SherWeb’s Client Support Services). You may designate up to four (4), but no more than four (4), administrators who are authorized to call SherWeb’s client support services.
Systems Support. In each instance where Pitney Xxxxx provides application, technical or infrastructure support to Imagistics under this Agreement ("Systems Support"), such Systems Support shall, except as limited by this Agreement and the Schedules hereto, be provided in a scope and manner substantially consistent with past practices.
Systems Support. Upon request, the Contractor shall provide training to City staff in the use and interpretation of the reports produced by the Contractor's System. The Contractor shall be able to provide timely modifications and enhancements that shall include changes to the existing formats and content of the reports, at no additional cost to the City.
Systems Support. A fully competent transportation and distribution system which can *. Agreeing to work with Microsoft to implement system modifications to adapt to changing business requirements is essential.
Systems Support. WISD will provide standard support services for the Software Systems (“Support”) which includes support Monday – Friday, 7 AM – 4:30 PM EST (excluding all scheduled holidays) plus 24x7 emergency support, in accordance with the below:
(a) Support will be provided in a professional and workmanlike manner;
(b) Subject to the terms and conditions of this Agreement, Provider will use commercially reasonable efforts to make the Software Systems “Available” for access and use by the Customer in accordance with the then applicable Specifications during the Prime Time of Business Days. The term “Business Days” means Monday through Friday excluding holidays. The term “Prime Time” means Business Days, Monday - Friday, 7:00 AM to 4:30 PM EST. For purposes of this section, the Availability of Software Systems shall not be measured as to any inability of Customer to access or use the Software Systems because of:
Systems Support. From the date of this Agreement to the Transition Date, and in order to facilitate the transfer of the Books and Records on the Transition Date, the Companies shall cooperate with the Retrocessionaires and their respective designees in converting the Books and Records from the Companies’ systems to the Retrocessionaires’ systems. Historical treaty, accounting, claims, policy master file, retrocession and financial and actuarial information concerning the Treaties, the Ancillary Agreements and the Existing Retrocession Agreements will be provided to the Retrocessionaires in formats reasonably designated thereby with file layouts and mapping documents as reasonably designated thereby. Any third-party expense incurred by the Companies in connection with providing any such information in the formats designated shall be reimbursed by the Retrocessionaires. The Companies will make appropriate personnel available to respond to questions from the Retrocessionaires’ systems personnel in order to enable the Retrocessionaires to understand the data and file layouts and effectuate a transfer of the Books and Records.
Systems Support. At the Closing, Seller and Buyer shall enter into an agreement (the "SERVICES AGREEMENT") pursuant to which Seller shall provide support services to Buyer for the operation of the Business consistent with such systems support provided to the Business when conducted by Seller.
Systems Support. D&K agrees to provide (pursuant to D&K's licensing agreements which are referenced in Exhibit C) and install at no charge the following to APM, and or as dictated by business needs:
a. Three Resource(R) electronic ordering systems.
b. Three copies of the Partners(R) vendor managed inventory (VMI) system.
c. Three copies of the Focus(R) group management information system.
d. On-site training, upon request by APM, for the Partners(R), Resource(R) and Focus(R) systems.
e. The hardware described in Exhibit A. Upon termination, such computer hardware shall be returned to D&K, or if APM leases such hardware, to the lessor.
Systems Support. In each instance where the Service Provider provides application or infrastructure support to the Service Recipient under Schedule 1A, Schedule lB or Schedule 2, "SYSTEMS SUPPORT" shall include the following, where applicable:
(i) Database Administration - Monitoring of database size and performance; implementation of database expansions and housekeeping as required; installation support for changes to database structures.
