Common use of Task Order (TO) Response Clause in Contracts

Task Order (TO) Response. ‌ In response to a TO, the Contractor will dispatch appropriate personnel to the affected Facility to assess the problem, evaluate the requested tasks and perform any Work that is authorized. If the Work type is “TO,” the Contractor will dispatch appropriate personnel within the time period specified in Table below, as determined by (i) priority of the Work, as identified in the TO, (ii) whether one or more Contractor FTEs are assigned to the Facility, and (iii) whether the TO Issuance Time is during or outside of Normal Working Hours. Response Times for Task Order (TO).‌ Conditions: Emergency Urgent Routine FTE normally assignedto Facility - Normal Working Hours Response Time 30 Min 2 Hours Next BD 5 Business Days (BD) FTE normally assignedto Facility - Outside Normal Working Hours Response Time 1 Hours Next BD Next BD 5 BD No FTE normally assignedto Facility - Normal Working Hours Response Time 1 Hour 4 Hours 24 Hours 5 BD No FTE normally assignedto Facility - Outside Normal Working Hours Response Time 2 Hours Next BD Next BD 5 BD‌ TO – FMs.‌ If the TO type is “FM,” the Contractor will dispatch appropriate personnel within the time period specified in Table below, as determined by (i) priority of the Work, as identified in the TO, (ii) whether one or more Contractor FTEs are assigned to the Facility, and (iii) whether the TO Issuance Time is during or outside of Normal Working Hours. Response Times for TO FMs.‌ Conditions: Emergency Urgent Routine FTE normally assigned to Facility - Normal Working Hours Response Time 30 Min Next BD 7 BD FTE normally assigned to Facility - Outside Normal Working Hours Response Time 1 Hours Next BD 7 BD No FTE normally assigned to Facility - Normal Working Hours Response Time 1 Hour Next BD 7 BD No FTE normally assigned to Facility - Outside Normal Working Hours Response Time 2 Hours Next BD 7 BD 4 Response Times Start at the TO Issuance Time.‌ There may be some Facilities or occasions where an exception to the response times in Tables listed above may be approved by the Regional Manager. These exceptions shall be identified in the Facilities Transition Plan provided by the Contractor (see Exhibit C).

Task Order (TO) Response. ‌ In response to a TO, the Contractor will dispatch appropriate personnel to the affected Facility to assess the problem, evaluate the requested tasks and perform any Work that is authorized. If the Work type is “TO,” the Contractor will dispatch appropriate personnel within the time period specified in Table below, as determined by (i) priority of the Work, as identified in the TO, (ii) whether one or more Contractor FTEs are assigned to the Facility, and (iii) whether the TO Issuance Time is during or outside of Normal Working Hours. Response Times for Task Order (TO).‌ Conditions: Emergency Urgent Routine FTE normally assignedto assigned to Facility - Normal Working Hours Response Time 30 Min 2 Hours Next BD 5 Business Days (BD) FTE normally assignedto assigned to Facility - Outside Normal Working Hours Response Time 1 Hours Next BD Next BD 5 BD No FTE normally assignedto assigned to Facility - Normal Working Hours Response Time 1 Hour 4 Hours 24 Hours 5 BD No FTE normally assignedto assigned to Facility - Outside Normal Working Hours Response Time 2 Hours Next BD Next BD 5 BD‌ TO – FMs.‌ If the TO type is “FM,” the Contractor will dispatch appropriate personnel within the time period specified in Table below, as determined by (i) priority of the Work, as identified in the TO, (ii) whether one or more Contractor FTEs are assigned to the Facility, and (iii) whether the TO Issuance Time is during or outside of Normal Working Hours. Response Times for TO FMs.‌ Conditions: Emergency Urgent Routine FTE normally assigned to Facility - Normal Working Hours Response Time 30 Min Next BD 7 BD FTE normally assigned to Facility - Outside Normal Working Hours Response Time 1 Hours Next BD 7 BD No FTE normally assigned to Facility - Normal Working Hours Response Time 1 Hour Next BD 7 BD No FTE normally assigned to Facility - Outside Normal Working Hours Response Time 2 Hours Next BD 7 BD 4 Response Times Start at the TO Issuance Time.‌ There may be some Facilities or occasions where an exception to the response times in Tables listed above may be approved by the Regional Manager. These exceptions shall be identified in the Facilities Transition Plan provided by the Contractor (see Exhibit C).

Task Order (TO) Response. ‌ In response to a TO, the Contractor will dispatch appropriate personnel to the affected Facility to assess the problem, evaluate the requested tasks and perform any Work that is authorized. If the Work type is “TO,” the Contractor will dispatch appropriate personnel within the time period specified in Table below, as determined by (i) priority of the Work, as identified in the TO, (ii) whether one or more Contractor FTEs are assigned to the Facility, and (iii) whether the TO Issuance Time is during or outside of Normal Working Hours. Response Times for Task Order (TO).‌ Conditions: Emergency Urgent Routine FTE normally assignedto assigned to Facility - Normal Working Hours Response Time 30 Min 2 Hours Next BD 5 Business Days (BD) FTE normally assignedto assigned to Facility - Outside Normal Working Hours Response Time 1 Hours Next BD Next BD 5 BD No FTE normally assignedto assigned to Facility - Normal Working Hours Response Time 1 Hour 4 Hours 24 Hours 5 BD No FTE normally assignedto assigned to Facility - Outside Normal Working Hours Response Time 2 Hours Next BD Next BD 5 BD‌ BD TO – FMs.‌ If the TO type is “FM,” the Contractor will dispatch appropriate personnel within the time period specified in Table below, as determined by (i) priority of the Work, as identified in the TO, (ii) whether one or more Contractor FTEs are assigned to the Facility, and (iii) whether the TO Issuance Time is during or outside of Normal Working Hours. Response Times for TO FMs.‌ Conditions: Emergency Urgent Routine FTE normally assigned to Facility - Normal Working Hours Response Time 30 Min Next BD 7 BD FTE normally assigned to Facility - Outside Normal Working Hours Response Time 1 Hours Next BD 7 BD No FTE normally assigned to Facility - Normal Working Hours Response Time 1 Hour Next BD 7 BD No FTE normally assigned to Facility - Outside Normal Working Hours Response Time 2 Hours Next BD 7 BD 4 Response Times Start at the TO Issuance Time.‌ There may be some Facilities or occasions where an exception to the response times in Tables listed above may be approved by the Regional Manager. These exceptions shall be identified in the Facilities Transition Plan provided by the Contractor (see Exhibit C).