Common use of Technical Support Policy Clause in Contracts

Technical Support Policy. We will use commercially reasonable efforts to provide you with technical support in accordance with our Technical Support Policy, based on the Technical Support plan that you select. You can add a Technical Support plan to your account by selecting the appropriate plan via the Predix Site or in applicable Order Documents. Some Technical Support plans require commitment to a specific plan term. You may not change or cancel a Technical Support plan commitment prior to the expiration of such plan term, except if you terminate this Agreement, in accordance with its terms and conditions. Technical Support plans having a term commitment will automatically renew for additional plan terms, unless you give us written notice, at least ninety (90) days prior to the renewal date, of your intention to cancel or change Technical Support plans.

Appears in 6 contracts

Samples: Predix Customer Agreement, Predix Customer Agreement, Predix Customer Agreement

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