Customer Support and Training. System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.
Customer Support and Training. Subdistributor shall have sufficient knowledge of the industry and products competitive with such Products so as to be able to explain to the Customers the differences between the Products and competing products, to be able to assist the Customer during normal business hours with general support; and train Customers, including surgeons and hospital staff members, on the proper use of the Products; Orders from Outside the Territory. Subdistributor shall promptly refer to Distributor all inquiries and orders received by Subdistributor from customers located outside the Territory;
Customer Support and Training. DSHS will provide support for the CMBHS, including problem tracking and problem resolution. DSHS will provide telephone numbers for Contractors to obtain access to expert assistance for CMBHS-related problem resolution. DSHS will provide initial CMBHS training. Contractor shall provide subsequent ongoing end-user training.
Customer Support and Training i. Train staff from Connecticut Department of Energy and Environmental Protection to use NeT and the U.S. EPA’s Central Data Exchange (CDX), to implement the role of the Regulatory Authority in the electronic reporting tool application, and to use the application from the perspective of the regulated entity. U.S. EPA will provide one webinar-based training for the authorized NPDES program on their roles. Additional support and training materials will be posted on the NPDES eReporting Tool (NeT) Help Center web portal.
ii. Collaborate on the development of outreach material for regulated entities on their electronic reporting obligation and on how to electronically report.
iii. Collaborate on the development of training materials for regulated entities, including the format and delivery method. U.S. EPA will support the authorized NPDES program on trainings for regulated entities as resources allow.
iv. Develop and make available documentation on IT and other technical/common system aspects.
v. Make available a knowledgebase web portal for posting support materials available to the public, which is currently the NPDES eReporting Tool (NeT) Help Center.
vi. Staff the NPDES eReporting Help Desk Monday through Friday during normal business hours (9:00 a.m. to 8:00 p.m. (ET)) to provide timely Tier I customer support. Tier I support is generally the initial support level responsible for basic or routine customer issues like, for example, accessing and navigating the NeT application, checking on status of forms, and aiding with the signature process.
vii. Provide training to Connecticut Department of Energy and Environmental Protection on updating and managing NPDES eReporting Help Desk tickets.
viii. Maintain a customer relationship management tool to assist with managing customer support requests and/or inquiries received.
ix. Direct the NPDES eReporting Help Desk to elevate Tier II customer support requests defined in IV.A.d.ii above to the staff identified by Connecticut Department of Energy and Environmental Protection in accordance with standard operating procedures.
x. Make available a user managed subscription service to be used to widely communicate information about the permit, program report, or electronic reporting tool.
Customer Support and Training. 5.1 In accordance with the provisions as set forth in Clause 15.1 of the Agreement, the [*] Clause 1 of Appendix A to Clause 15 of the Agreement is hereby amended by replacing in lieu thereof the following quoted text::
Customer Support and Training. AlphaSense will provide to Authorized Users e-mail support during the standard business hours (Monday through Friday, 9am to 5pm Eastern Time and GMT, excluding holidays) observed by AlphaSense. Authorized Users will receive training and support for the Services to the extent and in the manner AlphaSense generally provides such training and/or support to its customers. Customer agrees to assign a point of contact through which to contact AlphaSense, which information may be provided in the Order Form and may be updated by Customer from time to time.
Customer Support and Training. Contact your Dealer Association for customer support inquiries related to technical issues, procedural issues, enhancement requests, and the normal operation of VRS. Phone: (000) 000-0000 • (000) 000-0000 • After-Hours (000) 000-0000 Email: XXXX@xxxxxx.xxx Phone: (000) 000-0000 Email: XXXXX@XXXXX.xxx Access to training videos will be available once your account is activated and granted with access to the system. Training includes: -‐ Issuing, reprinting and voiding temporary tags -‐ Searching and generating reports -‐ Ordering inventory control numbers -‐ Adding/removing employee access Your welcome packet will include a detailed user guide explaining the fax process. Guide include: -‐ Issuing, reprinting and voiding temporary tags
Customer Support and Training. System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.
5.17 HIV/AIDS Model Workplace Guidelines
a. Implement the System Agency’s policies based on the Human Immunodeficiency Virus/Acquired Immunodeficiency Syndrome (HIV/AIDS), AIDS Model Workplace Guidelines for Businesses at xxxx://xxx.xxxx.xxxxx.xx.xx/hivstd/policy/policies.shtm, State Agencies and State Grantees Policy No. 090.021.
b. Educate employees and clients concerning HIV and its related conditions, including AIDS, in accordance with the Texas. Health & Safety Code §§ 85.
Customer Support and Training. The Company agrees to provide reasonable online installation, user and training support. This excludes managing, installing or maintaining software and equipment not provided by the Company. Technical support is available Monday-Friday from 0830 to 1730 EST daily, except during Company holidays.
Customer Support and Training. Unless otherwise expressly stipulated herein, the terms and conditions applicable for the customer support and training to the Aircraft under the Agreement on a per Aircraft basis, shall apply to the *****Aircraft.
