Common use of Technology and Process Enhancements Clause in Contracts

Technology and Process Enhancements. (1) Supplier shall, at least once each Contract Year, provide for Customer Party’s review (a) an assessment of the methodologies, technology and processes then being used to provide the Services and (b) an assessment of the effect of implementing the least cost/highest benefit methods to implement proven methodologies, processes and technology changes. Upon agreement by the Parties to further investigate an assessment pursuant to this Section 3.07(1), Supplier shall (with the reasonable support of Customer) develop and provide to Customer a business case that explicitly covers investment requirements, risk and reward assessments, and disposal costs. Upon Customer Party’s approval of such business case and execution of an applicable Statement of Work, Supplier shall implement such methodologies, processes and changes in accordance with Section 3.07(3).

Appears in 2 contracts

Samples: Information Technology Services Agreement, Information Technology Services Agreement (Broadridge Financial Solutions, Inc.)

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Technology and Process Enhancements. (1) Supplier shall, at least once each Contract Year, provide for Customer Party’s 's review (a) an assessment of the methodologies, technology and processes then being used to provide the Services and (b) an assessment of the effect of implementing the least cost/highest benefit methods to implement proven methodologies, processes and technology changes. Upon agreement by the Parties to further investigate an assessment pursuant to this Section 3.07(1), Supplier shall (with the reasonable support of Customer) develop and provide to Customer a business case that explicitly covers investment requirements, risk and reward assessments, and disposal costs. Upon Customer Party’s 's approval of such business case and execution of an applicable Statement of Work, Supplier shall implement such methodologies, processes and changes in accordance with Section 3.07(3).

Appears in 2 contracts

Samples: 2019 Master Services Agreement (Broadridge Financial Solutions, Inc.), Information Technology Services Agreement (Broadridge Financial Solutions, Inc.)

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