Telephone Hotline Support. Iron Mountain provides telephone assistance to Customers. Telephone Support is available to answer questions related to the Software and/or Support and how they perform with compatible hardware systems. Assistance in the development of custom applications for Software and/or Support is not included in Telephone Support, rather through the purchase of Professional Services.
Appears in 2 contracts
Samples: Software and Services Agreement, Mountain Master Software and Services Agreement
Telephone Hotline Support. Iron Mountain provides shall provide telephone assistance to CustomersCustomer. Telephone Support is available to answer questions Such assistance shall include without limitation support related to the Software and/or Support Services and how they perform with compatible hardware systems. Assistance in (“Telephone Support”) Telephone Support does not include assistance with the development of custom applications for Software and/or Support is not included in Telephone or Support, rather through the purchase of Professional Services.
Appears in 2 contracts
Samples: Service Specific Terms and Conditions, Service Specific Terms and Conditions