Common use of Telephone Numbers and Addresses Clause in Contracts

Telephone Numbers and Addresses. In case of errors or questions regarding a Service, call (000) 000-0000 or (000) 000-0000 toll free or write us at: You must report an unauthorized transaction, which appears on your periodic statement, no later than 60 days of transmittal of the statement to avoid liability for subsequent transfers. We must hear from you at the telephone number or address, listed above, no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. We will need: • Your name and account number; • A description of the error or the transfer in question and an explanation concerning why you believe it is an error or need more information; and • The dollar amount of the suspected error and date on which it occurred. If the report is made orally, we will require that you send the complaint or question in writing within 10 business days. We will notify you with the results of the investigation within 10 business days and will correct any error promptly. If more time is needed, however, we may take up to 45 days to investigate a complaint or question. If this occurs, we will credit your account within 10 business days for the amount you think is in error. This will allow you to use the money during the time it takes us to complete our investigation. If your complaint or question is not received in writing within 10 business days, we may not credit your account until the investigation is completed. If an alleged error involves an electronic fund transfer outside a state or territory or possession of the United States, the applicable time periods for action by us are 20 business days (instead of 10) and 90 calendar days (instead of 45). If we determine that no error occurred, we will send you a written explanation within three business days after the investigation is complete. You may request copies of the documents that were used in the investigation. You may notify the Bank by telephone, writing, or by e-mail. Notification by general e-mail to report an unauthorized transaction is not secure and therefore not advised. This section explains our liability to you only to the extent that our liability has not been separately disclosed by any other agreements, notices or disclosures. In no event shall we be liable to you for failure to provide access to your accounts. Unless otherwise required by applicable law, we are only responsible for performing the Services as delineated in this Agreement. We will be liable for the amount of any material losses or damages incurred by you and resulting directly from our gross negligence. We will not be liable to you in the following instances: • If through no fault of the Bank, you do not have enough money in your account to make the transfer; • If circumstances beyond our control (such as fire, flood, power outage, equipment or technical failure or breakdown) prevents the transfer despite reasonable precautions that we have taken; • If there is a hold on your account, or if access to your account is blocked, in accordance with banking policy; • If your funds are subject to a legal proceeding or other encumbrance restricting the transfer; • If your transfer authorization terminates by operation of law; • If you believe someone has accessed your accounts without your permission and you fail to notify the Bank immediately; • If you have not properly followed the instructions on how to make a transfer included in this Agreement; • If we have received incomplete or inaccurate information from you or a third party involving the account or transfer; • If we have a reasonable basis for believing that unauthorized use of your Password or account has occurred or may be occurring or if you default under this Agreement, the deposit account agreement, a credit agreement or any other agreement with us, or if we or you terminate this Agreement; and • If you choose to share your Log-In Credentials with any other persons. For business accounts this would include any employee you allow to access your accounts. Agreement (Continued)

Telephone Numbers and Addresses. Agreement (Continued) In case of errors or questions regarding a Service, call (000) 000-0000 or (000) 000-0000 toll free or write us at: Stifel Bank 0000 Xxxxxxxx Xxxxxx, Xxxxx 000 Xxxxxxx, Xxxxxxxx 00000 ATTN: Customer Service You must report an unauthorized transaction, which appears on your periodic statement, no later than 60 days of transmittal of the statement to avoid liability for subsequent transfers. We must hear from you at the telephone number or address, listed above, no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. We will need: • Your name and account number; • A description of the error or the transfer in question and an explanation concerning why you believe it is an error or need more information; and • The dollar amount of the suspected error and date on which it occurred. If the report is made orally, we will require that you send the complaint or question in writing within 10 business days. We will notify you with the results of the investigation within 10 business days and will correct any error promptly. If more time is needed, however, we may take up to 45 days to investigate a complaint or question. If this occurs, we will credit your account within 10 business days for the amount you think is in error. This will allow you to use the money during the time it takes us to complete our investigation. If your complaint or question is not received in writing within 10 business days, we may not credit your account until the investigation is completed. If an alleged error involves an electronic fund transfer outside a state or territory or possession of the United States, the applicable time periods for action by us are 20 business days (instead of 10) and 90 calendar days (instead of 45). If we determine that no error occurred, we will send you a written explanation within three business days after the investigation is complete. You may request copies of the documents that were used in the investigation. You may notify the Bank by telephone, writing, or by e-mail. Notification by general e-mail to report an unauthorized transaction is not secure and therefore not advised. This section explains our liability to you only to the extent that our liability has not been separately disclosed by any other agreements, notices or disclosures. In no event shall we be liable to you for failure to provide access to your accounts. Unless otherwise required by applicable law, we are only responsible for performing the Services as delineated in this Agreement. We will be liable for the amount of any material losses or damages incurred by you and resulting directly from our gross negligence. We will not be liable to you in the following instances: • If through no fault of the Bank, you do not have enough money in your account to make the transfer; • If circumstances beyond our control (such as fire, flood, power outage, equipment or technical failure or breakdown) prevents the transfer despite reasonable precautions that we have taken; • If there is a hold on your account, or if access to your account is blocked, in accordance with banking policy; • If your funds are subject to a legal proceeding or other encumbrance restricting the transfer; • If your transfer authorization terminates by operation of law; • If you believe someone has accessed your accounts without your permission and you fail to notify the Bank immediately; • If you have not properly followed the instructions on how to make a transfer included in this Agreement; • If we have received incomplete or inaccurate information from you or a third party involving the account or transfer; • If we have a reasonable basis for believing that unauthorized use of your Password or account has occurred or may be occurring or if you default under this Agreement, the deposit account agreement, a credit agreement or any other agreement with us, or if we or you terminate this Agreement; and • If you choose to share your Log-In Credentials with any other persons. For business accounts this would include any employee you allow to access your accounts. Agreement (Continued).

Telephone Numbers and Addresses. In case of errors or questions regarding a Service, call (000) 000-0000 or (000) 000-0000 toll free or write us at: Stifel Bank ATTN: Deposit Operations One Financial Plaza 000 Xxxxx Xxxxxxxx St. Louis, Missouri 63102 You must report an unauthorized transaction, which appears on your periodic statement, no later than 60 days of transmittal of the statement to avoid liability for subsequent transfers. We must hear from you at the telephone number or address, listed above, no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. We will need: Agreement (Continued) • Your name and account number; • A description of the error or the transfer in question and an explanation concerning why you believe it is an error or need more information; and • The dollar amount of the suspected error and date on which it occurred. If the report is made orally, we will require that you send the complaint or question in writing within 10 business days. We will notify you with the results of the investigation within 10 business days and will correct any error promptly. If more time is needed, however, we may take up to 45 days to investigate a complaint or question. If this occurs, we will credit your account within 10 business days for the amount you think is in error. This will allow you to use the money during the time it takes us to complete our investigation. If your complaint or question is not received in writing within 10 business days, we may not credit your account until the investigation is completed. If an alleged error involves an electronic fund transfer outside a state or territory or possession of the United States, the applicable time periods for action by us are 20 business days (instead of 10) and 90 calendar days (instead of 45). If we determine that no error occurred, we will send you a written explanation within three business days after the investigation is complete. You may request copies of the documents that were used in the investigation. You may notify the Bank by telephone, writing, or by e-mail. Notification by general e-mail to report an unauthorized transaction is not secure and therefore not advised. This section explains our liability to you only to the extent that our liability has not been separately disclosed by any other agreements, notices or disclosures. In no event shall we be liable to you for failure to provide access to your accounts. Unless otherwise required by applicable law, we are only responsible for performing the Services as delineated in this Agreement. We will be liable for the amount of any material losses or damages incurred by you and resulting directly from our gross negligence. We will not be liable to you in the following instances: • If through no fault of the Bank, you do not have enough money in your account to make the transfer; • If circumstances beyond our control (such as fire, flood, power outage, equipment or technical failure or breakdown) prevents the transfer despite reasonable precautions that we have taken; • If there is a hold on your account, or if access to your account is blocked, in accordance with banking policy; • If your funds are subject to a legal proceeding or other encumbrance restricting the transfer; • If your transfer authorization terminates by operation of law; • If you believe someone has accessed your accounts without your permission and you fail to notify the Bank immediately; • If you have not properly followed the instructions on how to make a transfer included in this Agreement; • If we have received incomplete or inaccurate information from you or a third party involving the account or transfer; • If we have a reasonable basis for believing that unauthorized use of your Password or account has occurred or may be occurring or if you default under this Agreement, the deposit account agreement, a credit agreement or any other agreement with us, or if we or you terminate this Agreement; and • If you choose to share your Log-In Credentials with any other persons. For business accounts this would include any employee you allow to access your accounts. Agreement (Continued).

Telephone Numbers and Addresses. In case of errors or questions regarding a Serviceabout your electronic transfers, call telephone us immediately at (000) 000-0000 or (000) 000-0000 toll free or write us at: You must report an unauthorized transactionGuardian Savings Bank Attn: Error Resolution Administrator 0000 Xxxx Xxxxxxx Xxxx West Xxxxxxx, which appears OH 45069 Business Days: Monday through Friday, excluding Federal holidays Business Hours: 8:00 a.m. to 5:00 p.m. Eastern Standard Time If you think your statement is wrong, or if you need more information about a transfer listed on your periodic the statement, no later than 60 days of transmittal of the statement to avoid liability for subsequent transfersplease contact us as soon as possible as noted above. We must hear from you at the telephone number or address, listed above, no later than 60 days after we sent you the FIRST statement on in which the problem or error appearedoccurred. We will needPlease include the following: • Your Tell us your name and account number; • A description of Describe the error or the transfer in question you are unsure about, and an explanation concerning explain as clearly as you can why you believe it is an error or why you need more information; and • The Tell us the dollar amount of the suspected error and date on which it occurrederror. If the report is made you tell us orally, we will may require that you send the us your complaint or question in writing within 10 business days. We will notify you with the results of the investigation determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time is neededtime, however, we may take up to 45 days (90 days if the transfer involved a new account) to investigate a your complaint or question. If this occurs, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error. This will allow you to the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question is not received in writing and we do not receive it within 10 business days, we may not credit your account. Your account until is considered a new account for the investigation first 30 days after the first deposit is completedmade, unless each of you already has an established account with us before this account is opened. If an alleged error involves an electronic fund transfer outside a state or territory or possession of We will tell you the United States, the applicable time periods for action by us are 20 results within 3 business days (instead of 10) and 90 calendar days (instead of 45)after completing our investigation. If we determine decide that there was no error occurrederror, we will send you a written explanation within three business days after the investigation is completeexplanation. You may request ask for copies of the documents that were used in the investigation. You may notify the Bank by telephone, writing, or by e-mail. Notification by general e-mail to report an unauthorized transaction is not secure and therefore not advised. This section explains our liability to you only to the extent that our liability has not been separately disclosed by any other agreements, notices or disclosures. In no event shall we be liable to you for failure to provide access to your accounts. Unless otherwise required by applicable law, we are only responsible for performing the Services as delineated in this Agreement. We will be liable for the amount of any material losses or damages incurred by you and resulting directly from our gross negligence. We will not be liable to you in the following instances: • If through no fault of the Bank, you do not have enough money in your account to make the transfer; • If circumstances beyond our control (such as fire, flood, power outage, equipment or technical failure or breakdown) prevents the transfer despite reasonable precautions that we have taken; • If there is a hold on your account, or if access to your account is blocked, in accordance with banking policy; • If your funds are subject to a legal proceeding or other encumbrance restricting the transfer; • If your transfer authorization terminates by operation of law; • If you believe someone has accessed your accounts without your permission and you fail to notify the Bank immediately; • If you have not properly followed the instructions on how to make a transfer included in this Agreement; • If we have received incomplete or inaccurate information from you or a third party involving the account or transfer; • If we have a reasonable basis for believing that unauthorized use of your Password or account has occurred or may be occurring or if you default under this Agreement, the deposit account agreement, a credit agreement or any other agreement with us, or if we or you terminate this Agreement; and • If you choose to share your Log-In Credentials with any other persons. For business accounts this would include any employee you allow to access your accounts. Agreement (Continued).