Common use of Telephone Support Service Clause in Contracts

Telephone Support Service. Help Desk DEFINITIONS “Contract”, as referred to herein, shall mean the agreement in effect between the Parties for the Telephone Support Service: Help Desk, consisting of the “General Terms and Conditions”, the “Activation Form for Telephone Support Service: Help Desk” and any additional documents agreed upon and signed by the Parties. In the event of any discrepancy or inconsistency between the contractual documents, the following order of prevalence shall apply: