Terms Applicable to Limited Warranty, Service Contract, and Out-of-Warranty Service. If Xxxx is unable to resolve an Equipment defect remotely through phone or electronic troubleshooting, Merz will provide Customer with a loaner or replacement device to ensure continued operation at Customer’s site. Merz will cover shipping charges to and from the Customer’s site on the loaner device and on Customer’s inoperable Equipment. If a loaner is provided, upon completion of repair, Merz will redeliver the Equipment and arrange for pickup of the loaner device. Merz reserves the right to charge Customer list price for any loaner devices not returned in accordance with Xxxx’x instructions.
Appears in 3 contracts
Samples: Purchase/Rental Agreement, Purchase/Rental Agreement, Purchase Agreement
Terms Applicable to Limited Warranty, Service Contract, and Out-of-Warranty Service. If Xxxx Merz is unable to resolve an Equipment defect remotely through phone or electronic troubleshooting, Merz will provide Customer with a loaner or replacement device to ensure continued operation at Customer’s site. Merz will cover shipping charges to and from the Customer’s site on the loaner device and on Customer’s inoperable Equipment. If a loaner is provided, upon completion of repair, Merz will redeliver the Equipment and arrange for pickup of the loaner device. Merz reserves the right to charge Customer list price for any loaner devices not returned in accordance with Xxxx’x instructions.
Appears in 1 contract
Samples: Vendor and Supplier Contracts