TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 5 contracts
Samples: Framework Agreement, Call Off Contract for Edisclosure and Hard Copy Review Services, Order Form and Call Off Terms
TESTING OF THE BCDR PLAN. The Supplier Service Provider shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.26.2, the Customer Purchaser may require the Supplier Service Provider to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Purchaser considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer Purchaser requires an additional test of the BCDR Plan Plan, it shall give the Supplier Service Provider written notice and the Supplier Service Provider shall conduct the test in accordance with the CustomerPurchaser's requirements and the relevant provisions of the BCDR Plan. The SupplierService Provider's costs of the additional test shall be borne by the Customer Purchaser unless the BCDR Plan fails the additional test in which case the SupplierService Provider's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those testsService Provider. The Supplier Service Provider shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Purchaser and shall liaise with the Customer Purchaser in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Purchaser in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Purchaser or its nominee. The Supplier Service Provider shall ensure that any use by it or any Sub-Contractor contractor of "“live" ” data in such testing is first approved with the CustomerPurchaser. Copies of live test data used in any such testing shall be (if so required by the CustomerPurchaser) destroyed or returned to the Customer Purchaser on completion of the test. The Supplier Service Provider shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer Purchaser a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the SupplierService Provider's proposals for remedying any such failures. Following each test, the Supplier Service Provider shall take all measures requested by the CustomerPurchaser, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierService Provider, at no additional cost to the CustomerPurchaser, by the date reasonably required by the Customer Purchaser and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier Service Provider of any of its obligations under this Schedule 5 or otherwiseContract. The Supplier Service Provider shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesPurchaser.
Appears in 5 contracts
Samples: Services Contract, Services Contract, Services Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2125.2 of this Call Off Schedule, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" live data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 4 contracts
Samples: Call Off Order Form and Call Off Terms, Call Off Order Form, Call Off Order Form and Call Off Terms
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year each Year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty ([20) ] Working Days of the conclusion of each test, provide to the Customer a written report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such written notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 4 contracts
Samples: Call Off Contract, Call Off Contract, Call Off Contract
TESTING OF THE BCDR PLAN. 7.1 The Supplier Contractor shall test the BCDR Plan on a regular basis (and in any event not less than once [once] in every year during the [Contract PeriodYear]). Subject to paragraph 7.2, the Customer Authority may require the Supplier Contractor to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Authority considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. .
7.2 If the Customer Authority requires an additional test of the BCDR Plan it shall give the Supplier Contractor written notice and the Supplier Contractor shall conduct the test in accordance with the CustomerAuthority's requirements and the relevant provisions of the BCDR Plan. The SupplierContractor's costs of the additional test shall be borne by the Customer Authority unless the BCDR Plan fails the additional test in which case the SupplierContractor's costs of that failed test shall be borne by the Supplier. Contractor.
7.3 Following each test, the Supplier Contractor shall send to the Customer Authority a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer Authority considers to be necessary as a result of those tests. .
7.4 The Supplier Contractor shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Authority and shall liaise with the Customer Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Authority in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Authority or its nominee. .
7.5 The Supplier Contractor shall ensure that any use by it or any Sub-Contractor contractor of "live" data in such testing is first approved with the CustomerAuthority. Copies of live test data used in any such testing shall be (if so required by the CustomerAuthority) destroyed or returned to the Customer Authority on completion of the test. .
7.6 The Supplier Contractor shall, within twenty (20) [20 Working Days Days] of the conclusion of each test, provide to the Customer Authority a report setting out: :
7.6.1 the outcome of the test; ;
7.6.2 any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and and
7.6.3 the SupplierContractor's proposals for remedying any such failures. .
7.7 Following each test, the Supplier Contractor shall take all measures requested by the CustomerAuthority, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierContractor, at no additional cost to the CustomerAuthority, by the date reasonably required by the Customer Authority and set out in such notice. .
7.8 For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier Contractor of any of its obligations under this Schedule 5 schedule 8.6 or otherwise. .
7.9 The Supplier Contractor shall also perform a test of the BCDR Plan as part of the commissioning of the Servicesany new project.
Appears in 3 contracts
Samples: Ict Services Agreement, Ict Services Agreement, Ict Services Agreement
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2111.2 of this Call Off Schedule, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 3 contracts
Samples: Call Off Contract, Call Off Contract, Call Off Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2110.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 3 contracts
Samples: Call Off Contract, Call Off Contract, Call Off Order Form and Call Off Terms for Goods and/or Services (Non Ict)
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) 20 Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule schedule 5 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 3 contracts
Samples: Order Form and Call Off Terms, Call Off Agreement, Framework Agreement
TESTING OF THE BCDR PLAN. The Supplier Service Provider shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodTerm). Subject to paragraph 7.2, the Customer Authority may require the Supplier Service Provider to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Authority considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer Authority requires an additional test of the BCDR Plan it shall give the Supplier Service Provider written notice and the Supplier Service Provider shall conduct the test in accordance with the CustomerAuthority's requirements and the relevant provisions of the BCDR Plan. The SupplierService Provider's costs of the additional test shall be borne by the Customer Authority unless the BCDR Plan fails the additional test in which case the SupplierService Provider's costs of that failed test shall be borne by the SupplierService Provider . Following each test, the Supplier Service Provider shall send to the Customer Authority a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer Authority considers to be necessary as a result of those tests. The Supplier Service Provider shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Authority and shall liaise with the Customer Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Authority in this regard. Where required by the CustomerAuthority, each test shall be carried out under the supervision of the Customer Authority or its nominee. The Supplier Service Provider shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the CustomerAuthority. Copies of live test data used in any such testing shall be (if so required by the CustomerAuthority) destroyed or returned to the Customer Authority on completion of the test. The Supplier Service Provider shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer Authority a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the SupplierService Provider's proposals for remedying any such failures. Following each test, the Supplier Service Provider shall take all measures requested by the CustomerAuthority, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierService Provider, at no additional cost to the CustomerAuthority, by the date reasonably required by the Customer Authority and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier Service Provider of any of its obligations under this Schedule 5 10 or otherwise. The Supplier Service Provider shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 3 contracts
Samples: Framework Agreement, Framework Agreement, Framework Agreement
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2115.2 of this Call Off Schedule, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 3 contracts
Samples: Call Off Contract, Call Off Agreement, Call Off Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2110.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 3 contracts
Samples: Call Off Contract, Call Off Terms for Services, Call Off Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2110.2 of this Contract Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's Suppliers costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's Suppliers costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's Suppliers proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseContract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 3 contracts
Samples: Contract Order Form and Contract Terms, Contract Order Form and Contract Terms for Goods and/or Services (Non Ict), Contract Order Form and Contract Terms
TESTING OF THE BCDR PLAN. 7.1 The Supplier CONTRACTOR shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Period)Year. Subject to paragraph 7.27.2 of this Schedule, the Customer CUSTOMER may require the Supplier CONTRACTOR to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer CUSTOMER considers it necessary, including where there has been any change to the Services Ordered IT Products or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. .
7.2 If the Customer CUSTOMER requires an additional test of the BCDR Plan it shall give the Supplier CONTRACTOR written notice and the Supplier CONTRACTOR shall conduct the test in accordance with the CustomerCUSTOMER's requirements and the relevant provisions of the BCDR Plan. The SupplierCONTRACTOR's costs of the additional test shall be borne by the Customer CUSTOMER unless the BCDR Plan fails the additional test in which case the SupplierCONTRACTOR's costs of that failed test shall be borne by the Supplier. CONTRACTOR.
7.3 Following each test, the Supplier CONTRACTOR shall send to the Customer CUSTOMER a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer CUSTOMER considers to be necessary as a result of those tests. .
7.4 The Supplier CONTRACTOR shall undertake and manage testing of the BCDR Plan in full consultation with the Customer CUSTOMER and shall liaise with the Customer CUSTOMER in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer CUSTOMER in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer CUSTOMER or its nominee. .
7.5 The Supplier CONTRACTOR shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the CustomerCUSTOMER. Copies of live test data used in any such testing shall be (if so required by the CustomerCUSTOMER) destroyed or returned to the Customer CUSTOMER on completion of the test. .
7.6 The Supplier CONTRACTOR shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer CUSTOMER a report setting out: :
7.6.1 the outcome of the test; ;
7.6.2 any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and and
7.6.3 the SupplierCONTRACTOR's proposals for remedying any such failures. .
7.7 Following each test, the Supplier CONTRACTOR shall take all measures requested by the CustomerCUSTOMER, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierCONTRACTOR, at no additional cost to the CustomerCUSTOMER, by the date reasonably required by the Customer CUSTOMER and set out in such notice. .
7.8 For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier CONTRACTOR of any of its obligations under this Schedule 5 or otherwise. .
7.9 The Supplier CONTRACTOR shall also perform a test of the BCDR Plan as part of the commissioning of the Servicesany new project.
Appears in 2 contracts
Samples: Software Subscription & Support Renewal Agreement, Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2102.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's Suppliers costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's Suppliers costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's Suppliers proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 2 contracts
Samples: Call Off Order Form and Call Off Terms for Services (Non Ict), Call Off Contract
TESTING OF THE BCDR PLAN. 7.1 The Supplier CONTRACTOR shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.27.2 of this Schedule, the Customer CUSTOMER may require the Supplier CONTRACTOR to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer CUSTOMER considers it necessary, including where there has been any change to the Services Ordered IT Products or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. .
7.2 If the Customer CUSTOMER requires an additional test of the BCDR Plan it shall give the Supplier CONTRACTOR written notice and the Supplier CONTRACTOR shall conduct the test in accordance with the CustomerCUSTOMER's requirements and the relevant provisions of the BCDR Plan. The SupplierCONTRACTOR's costs of the additional test shall be borne by the Customer CUSTOMER unless the BCDR Plan fails the additional test in which case the SupplierCONTRACTOR's costs of that failed test shall be borne by the Supplier. CONTRACTOR.
7.3 Following each test, the Supplier CONTRACTOR shall send to the Customer CUSTOMER a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer CUSTOMER considers to be necessary as a result of those tests. .
7.4 The Supplier CONTRACTOR shall undertake and manage testing of the BCDR Plan in full consultation with the Customer CUSTOMER and shall liaise with the Customer CUSTOMER in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer CUSTOMER in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer CUSTOMER or its nominee. .
7.5 The Supplier CONTRACTOR shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the CustomerCUSTOMER. Copies of live test data used in any such testing shall be (if so required by the CustomerCUSTOMER) destroyed or returned to the Customer CUSTOMER on completion of the test. .
7.6 The Supplier CONTRACTOR shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer CUSTOMER a report setting out: :
7.6.1 the outcome of the test; ;
7.6.2 any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and and
7.6.3 the SupplierCONTRACTOR's proposals for remedying any such failures. .
7.7 Following each test, the Supplier CONTRACTOR shall take all measures requested by the CustomerCUSTOMER, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierCONTRACTOR, at no additional cost to the CustomerCUSTOMER, by the date reasonably required by the Customer CUSTOMER and set out in such notice. .
7.8 For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier CONTRACTOR of any of its obligations under this Schedule 5 or otherwise. .
7.9 The Supplier CONTRACTOR shall also perform a test of the BCDR Plan as part of the commissioning of the Servicesany new project.
Appears in 2 contracts
Samples: Contract for the Provision of Commoditised It Hardware and Software, Contract for the Provision of Commoditised It Hardware and Software
TESTING OF THE BCDR PLAN. The Supplier Service Provider shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.284.2 of this Call Off Schedule 8, the Customer may require the Supplier Service Provider to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier Service Provider written notice and the Supplier Service Provider shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The SupplierService Provider's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the SupplierService Provider's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those testsService Provider. The Supplier Service Provider shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier Service Provider shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier Service Provider shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the SupplierService Provider's proposals for remedying any such failures. Following each test, the Supplier Service Provider shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierService Provider, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier Service Provider of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier Service Provider shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 2 contracts
Samples: Call Off Terms, Call Off Terms
TESTING OF THE BCDR PLAN. 7.1 The Supplier Contractor shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Periodcontract year). Subject to paragraph 7.2, the Customer Authority may require the Supplier Contractor to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Authority considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. .
7.2 If the Customer Authority requires an additional test of the BCDR Plan it shall give the Supplier Contractor written notice and the Supplier Contractor shall conduct the test in accordance with the Customer's Authority’s requirements and the relevant provisions of the BCDR Plan. The SupplierContractor's costs of the additional test shall be borne by the Customer Authority unless the BCDR Plan fails the additional test in which case the SupplierContractor's costs of that failed test shall be borne by the Supplier. Contractor.
7.3 Following each test, the Supplier Contractor shall send to the Customer Authority a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer Authority considers to be necessary as a result of those tests. .
7.4 The Supplier Contractor shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Authority and shall liaise with the Customer Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Authority in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Authority or its nominee. .
7.5 The Supplier Contractor shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the CustomerAuthority. Copies of live test data used in any such testing shall be (if so required by the CustomerAuthority) destroyed or returned to the Customer Authority on completion of the test. .
7.6 The Supplier Contractor shall, within twenty (20) 20 Working Days of the conclusion of each test, provide to the Customer Authority a report setting out: :
7.6.1 the outcome of the test; ;
7.6.2 any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and and
7.6.3 the SupplierContractor's proposals for remedying any such failures. .
7.7 Following each test, the Supplier Contractor shall take all measures requested by the CustomerAuthority, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierContractor, at no additional cost to the CustomerAuthority, by the date reasonably required by the Customer Authority and set out in such notice. .
7.8 For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier Contractor of any of its obligations under this Schedule 5 8 or otherwise. .
7.9 The Supplier Contractor shall also perform a test of the BCDR Plan as part of the commissioning of the Servicesany new project.
Appears in 2 contracts
Samples: Contract for the Provision of Services, Contract for the Provision of Vessel Monitoring System (Vms) Devices
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Period). Subject to paragraph 7.2, the Customer Contracting Body may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Contracting Body considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer Contracting Body requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the CustomerContracting Body's requirements Requirements and the relevant provisions of the BCDR Plan. The Supplier's ’s costs of the additional test shall be borne by the Customer Contracting Body unless the BCDR Plan fails the additional test in which case the Supplier's ’s costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer Contracting Body a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer Contracting Body considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Contracting Body and shall liaise with the Customer Contracting Body in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements Requirements of the Customer Contracting Body in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Contracting Body or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor contractor of "live" data in such testing is first approved with the CustomerContracting Body. Copies of live test data used in any such testing shall be (if so required by the CustomerContracting Body) destroyed or returned to the Customer Contracting Body on completion of the test. The Supplier shall, within twenty (20) 20 Working Days of the conclusion of each test, provide to the Customer Contracting Body a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's ’s proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the CustomerContracting Body, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the CustomerContracting Body, by the date reasonably required by the Customer Contracting Body and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Call Off Terms Schedule 5 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 2 contracts
Samples: Framework Agreement, Framework Agreement
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.224.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 2 contracts
Samples: Call Off Terms for Services, Call Off Terms for Services
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.27.22 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 2 contracts
Samples: Call Off Contract, Call Off Contract
TESTING OF THE BCDR PLAN. 7.1 The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year Year during the Contract Period). Subject to paragraph 7.2, the Customer Contracting Body may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Contracting Body considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. .
7.2 If the Customer Contracting Body requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the CustomerContracting Body's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer Contracting Body unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. .
7.3 Following each test, the Supplier shall send to the Customer Contracting Body a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer Contracting Body considers to be necessary as a result of those tests. .
7.4 The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Contracting Body and shall liaise with the Customer Contracting Body in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Contracting Body in this regard. Where required by the CustomerContracting Body, each test shall be carried out under the supervision of the Customer Contracting Body or its nominee. .
7.5 The Supplier shall ensure that any use by it or any Sub-Contractor of "live" live data in such testing is first approved with the CustomerContracting Body. Copies of live test data used in any such testing shall be (if so required by the CustomerContracting Body) destroyed or returned to the Customer Contracting Body on completion of the test. Schedule 2: Business Continuity and Disaster Recovery Telephony Services
7.6 The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer Contracting Body a report setting out: :
7.6.1 the outcome of the test; ;
7.6.2 any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and and
7.6.3 the Supplier's proposals for remedying any such failures. .
7.7 Following each test, the Supplier shall take all measures requested by the CustomerContracting Body, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the CustomerContracting Body, by the date reasonably required by the Customer Contracting Body and set out in such notice. .
7.8 For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s 's procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 2 or otherwise. .
7.9 The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 2 contracts
Samples: Framework Agreement, Order Form
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2105.2 of this Call Off Schedule, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Call Off Contract
TESTING OF THE BCDR PLAN. 7.1 The Supplier Service Provider shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to Section B paragraph 7.2, the Customer Authority may require the Supplier Service Provider to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Authority considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. .
7.2 If the Customer Authority requires an additional test of the BCDR Plan Plan, it shall give the Supplier Service Provider written notice and the Supplier Service Provider shall conduct the test in accordance with the CustomerAuthority's requirements and the relevant provisions of the BCDR Plan. The SupplierService Provider's costs of the additional test shall be borne by the Customer Authority unless the BCDR Plan fails the additional test in which case the SupplierService Provider's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. Service Provider.
7.3 The Supplier Service Provider shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Authority and shall liaise with the Customer Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Authority in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Authority or its nominee. .
7.4 The Supplier Service Provider shall ensure that any use by it or any Sub-Contractor contractor of "“live" ” data in such testing is first approved with the CustomerAuthority. Copies of live test data used in any such testing shall be (if so required by the CustomerAuthority) destroyed or returned to the Customer Authority on completion of the test. .
7.5 The Supplier Service Provider shall, within twenty (20) 20 Working Days of the conclusion of each test, provide to the Customer Authority a report setting out: :
(a) the outcome of the test; ;
(b) any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and and
(c) the SupplierService Provider's proposals for remedying any such failures. .
7.6 Following each test, the Supplier Service Provider shall take all measures requested by the CustomerAuthority, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierService Provider, at no additional cost to the CustomerAuthority, by the date reasonably required by the Customer Authority and set out in such notice. .
7.7 For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier Service Provider of any of its obligations under this Schedule 5 or otherwise. Contract.
7.8 The Supplier Service Provider shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesAuthority.
Appears in 1 contract
Samples: Services Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 schedule 3 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 1 contract
Samples: Order Form
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2112.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Call Off Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.27.2 of this Schedule, the Customer Authority may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Authority considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer Authority requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's Authority’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer Authority unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Authority and shall liaise with the Customer Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Authority in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Authority or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the CustomerAuthority. Copies of live test data used in any such testing shall be (if so required by the CustomerAuthority) destroyed or returned to the Customer Authority on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer Authority a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the CustomerAuthority, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the CustomerAuthority, by the date reasonably required by the Customer Authority and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseFramework Agreement. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesAuthority.
Appears in 1 contract
Samples: Media Buying Framework Agreement
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s 's procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 4 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 1 contract
Samples: Order Form and Call Off Terms
TESTING OF THE BCDR PLAN. 7.1 The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.27.2 of this Schedule, the Customer Authority may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Authority considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. .
7.2 If the Customer Authority requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's Authority’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer Authority unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. .
7.3 The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Authority and shall liaise with the Customer Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Authority in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Authority or its nominee. .
7.4 The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the CustomerAuthority. Copies of live test data used in any such testing shall be (if so required by the CustomerAuthority) destroyed or returned to the Customer Authority on completion of the test. .
7.5 The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer Authority a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.:
Appears in 1 contract
Samples: Media Buying Framework Agreement
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.293.22 of this Call-Off Schedule, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall-Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Vehicle Hire Services Order Form
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.27.2 of this Call Off Schedule 8, the Customer Contracting Authority may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Contracting Authority considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer Contracting Authority requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's Contracting Authority’s requirements and the relevant provisions of the BCDR Plan. The Supplier's ’s costs of the additional test shall be borne by the Customer Contracting Authority unless the BCDR Plan fails the additional test in which case the Supplier's ’s costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Contracting Authority and shall liaise with the Customer Contracting Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Contracting Authority in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Contracting Authority or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the CustomerContracting Authority. Copies of live test data used in any such testing shall be (if so required by the CustomerContracting Authority) destroyed or returned to the Customer Contracting Authority on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer Contracting Authority a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals ’s Proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the CustomerContracting Authority, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the CustomerContracting Authority, by the date reasonably required by the Customer Contracting Authority and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesContracting Authority.
Appears in 1 contract
Samples: Framework Agreement
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year Year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part on formation of the commissioning of the ServicesContract.
Appears in 1 contract
Samples: Order Form and Call Off Terms
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s 's procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Goods and Services.
Appears in 1 contract
Samples: Order Form and Call Off Terms
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.210.22 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Call Off Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.27.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or Products and/or Servicesor any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Products and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Call Off Order Form
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.280.22 of this Contract Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's Suppliers costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's Suppliers costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's Suppliers proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseContract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Contract Order Form
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2100.2 of this Call Off Schedule 8, the Customer Contracting Authority may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Contracting Authority considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer Contracting Authority requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's Contracting Authority’s requirements and the relevant provisions of the BCDR Plan. The Supplier's ’s costs of the additional test shall be borne by the Customer Contracting Authority unless the BCDR Plan fails the additional test in which case the Supplier's ’s costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Contracting Authority and shall liaise with the Customer Contracting Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Contracting Authority in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Contracting Authority or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the CustomerContracting Authority. Copies of live test data used in any such testing shall be (if so required by the CustomerContracting Authority) destroyed or returned to the Customer Contracting Authority on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer Contracting Authority a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals ’s Proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the CustomerContracting Authority, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the CustomerContracting Authority, by the date reasonably required by the Customer Contracting Authority and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesContracting Authority.
Appears in 1 contract
Samples: Framework Agreement
TESTING OF THE BCDR PLAN. 7.1. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan.
7.2. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier.
7.3. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests.
7.4. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each test shall be carried out under the supervision of the Customer or its nominee.
7.5. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test.
7.6. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: :
7.6.1. the outcome of the test; ;
7.6.2. any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and and
7.6.3. the Supplier's proposals for remedying any such failures.
7.7. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice.
7.8. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s Plan‟s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 3 or otherwise.
7.9. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 1 contract
Samples: Letter of Appointment
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.210.22 of this Lease Agreement Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseLease Agreement. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Lease Agreement
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.2115.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or Products and/or Servicesor any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Products and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Call Off Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.292.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
TESTING OF THE BCDR PLAN. The Supplier Contractor shall test the BCDR Plan on a regular basis (and in any event not less than once [once] in every year during the Contract Periodyear). Subject to paragraph 7.2, the Customer Authority may require the Supplier Contractor to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Authority considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer Authority requires an additional test of the BCDR Plan it shall give the Supplier Contractor written notice and the Supplier Contractor shall conduct the test in accordance with the CustomerAuthority's requirements and the relevant provisions of the BCDR Plan. The SupplierContractor's costs of the additional test shall be borne by the Customer Authority unless the BCDR Plan fails the additional test in which case the SupplierContractor's costs of that failed test shall be borne by the SupplierContractor. Following each test, the Supplier Contractor shall send to the Customer Authority a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer Authority considers to be necessary as a result of those tests. The Supplier Contractor shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Authority and shall liaise with the Customer Authority in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Authority in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer Authority or its nominee. The Supplier Contractor shall ensure that any use by it or any Sub-Contractor contractor of "live" data in such testing is first approved with the CustomerAuthority. Copies of live test data used in any such testing shall be (if so required by the CustomerAuthority) destroyed or returned to the Customer Authority on completion of the test. The Supplier Contractor shall, within twenty (20) [20 Working Days Days] of the conclusion of each test, provide to the Customer Authority a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the SupplierContractor's proposals for remedying any such failures. Following each test, the Supplier Contractor shall take all measures requested by the CustomerAuthority, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the SupplierContractor, at no additional cost to the CustomerAuthority, by the date reasonably required by the Customer Authority and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier Contractor of any of its obligations under this Schedule 5 schedule 2 or otherwise. The Supplier Contractor shall also perform a test of the BCDR Plan as part of the commissioning of the Servicesany new project.
Appears in 1 contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.27.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Call Off Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.216.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Occupational Health and Employee Assistance Programme Services Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year Year during the Contract Period). Subject to paragraph 7.2, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor contractor of "live" data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) 20 Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule schedule 5 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 1 contract
Samples: Services Framework Agreement
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.285.22 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year Year during the Contract Period). Subject to paragraph 7.210.2, the Customer Contracting Body may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer Contracting Body considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer Contracting Body requires an additional test of the BCDR Plan it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the CustomerContracting Body's requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer Contracting Body unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer Contracting Body a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer Contracting Body considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer Contracting Body and shall liaise with the Customer Contracting Body in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer Contracting Body in this regard. Where required by the CustomerContracting Body, each test shall be carried out under the supervision of the Customer Contracting Body or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" live data in such testing is first approved with the CustomerContracting Body. Copies of live test data used in any such testing shall be (if so required by the CustomerContracting Body) destroyed or returned to the Customer Contracting Body on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer Contracting Body a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the CustomerContracting Body, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the CustomerContracting Body, by the date reasonably required by the Customer Contracting Body and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s 's procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 2 or otherwise. The Supplier shall also perform a test of the BCDR Plan as part of the commissioning of the Services.
Appears in 1 contract
Samples: Order Form and Call Off Terms
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.240.2 of this Call Off Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Call Off Contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.237.2 of this Call Off Schedule, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "live" live data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.27.2 of this Contract Schedule 8, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Goods and/or Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's Suppliers costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's Suppliers costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's Suppliers proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseContract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Goods and/or Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Contract Order Form and Contract Terms for Goods and/or Services (Non Ict)
TESTING OF THE BCDR PLAN. The Supplier shall test the BCDR Plan on a regular basis (and in any event not less than once in every year during the Contract PeriodYear). Subject to paragraph 7.216.2 of this Call Off Schedule, the Customer may require the Supplier to conduct additional tests of some or all aspects of the BCDR Plan at any time where the Customer considers it necessary, including where there has been any change to the Services or any underlying business processes, or on the occurrence of any event which may increase the likelihood of the need to implement the BCDR Plan. If the Customer requires an additional test of the BCDR Plan Plan, it shall give the Supplier written notice and the Supplier shall conduct the test in accordance with the Customer's ’s requirements and the relevant provisions of the BCDR Plan. The Supplier's costs of the additional test shall be borne by the Customer unless the BCDR Plan fails the additional test in which case the Supplier's costs of that failed test shall be borne by the Supplier. Following each test, the Supplier shall send to the Customer a written report summarising the results of the test and shall promptly implement any actions or remedial measures which the Customer considers to be necessary as a result of those tests. The Supplier shall undertake and manage testing of the BCDR Plan in full consultation with the Customer and shall liaise with the Customer in respect of the planning, performance, and review, of each test, and shall comply with the reasonable requirements of the Customer in this regard. Where required by the Customer, each Each test shall be carried out under the supervision of the Customer or its nominee. The Supplier shall ensure that any use by it or any Sub-Contractor of "“live" ” data in such testing is first approved with the Customer. Copies of live test data used in any such testing shall be (if so required by the Customer) destroyed or returned to the Customer on completion of the test. The Supplier shall, within twenty (20) Working Days of the conclusion of each test, provide to the Customer a report setting out: the outcome of the test; any failures in the BCDR Plan (including the BCDR Plan's procedures) revealed by the test; and the Supplier's proposals for remedying any such failures. Following each test, the Supplier shall take all measures requested by the Customer, (including requests for the re-testing of the BCDR Plan) to remedy any failures in the BCDR Plan and such remedial activity and re-testing shall be completed by the Supplier, at no additional cost to the Customer, by the date reasonably required by the Customer and set out in such notice. For the avoidance of doubt, the carrying out of a test of the BCDR Plan (including a test of the BCDR Plan’s procedures) shall not relieve the Supplier of any of its obligations under this Schedule 5 or otherwiseCall Off Contract. The Supplier shall also perform a test of the BCDR Plan as part in the event of any major reconfiguration of the commissioning of Services or as otherwise reasonably requested by the ServicesCustomer.
Appears in 1 contract
Samples: Order Form