Common use of The Knowledge Transfer Service Clause in Contracts

The Knowledge Transfer Service. (a) In addition to the classroom training to be provided pursuant to Article 47 of the Master Procurement Partnership Agreement, PARTNER shall use its best efforts to ensure that adequate operations and maintenance knowledge is transferred through on-the-job training ("OJT") to TELKOM personnel on a Location/Site basis to provide them with the skills to operate, maintain and manage the Network by the third anniversary of the Commencement Date. For this purpose, PARTNER shall ensure that its TSC2 staff is available on-site at TELKOM's premises as much as possible on a dedicated basis. (b) The OJT training programme and schedule shall be prepared on an annual basis by PARTNER and approved by TELKOM during the JPS and will cover at least: (i) the contents of the OJT System Operating Manual and the Education System Information; (ii) system troubleshooting for the Network; (iii) higher level skills including system parts, RF parts, system debugging methods and emergency Temporary Fix methods for the Network. (c) The objective of PARTNER's training shall be that the TELKOM support personnel (TSC1) will be able to solve a successively higher proportion of faults by themselves. PARTNER shall conduct 2-3 day workshops to progressively transfer knowledge to TELKOM support personnel. The workshops will be conducted at least once per quarter in each DIVRE. (d) The Progress and success of PARTNER's training efforts will be evaluated at each DRM.

The Knowledge Transfer Service. (a) In addition to the classroom training to be provided pursuant to Article 47 of the Master Procurement Partnership Agreement, PARTNER shall use its best efforts to ensure that adequate operations and maintenance knowledge is transferred through on-the-job training ("OJT") to TELKOM personnel on a Location/Site basis to provide them with the skills to operate, maintain and manage the Network by the third anniversary of the Commencement Date. For this purpose, PARTNER shall ensure that its TSC2 operation and maintenance staff is available on-site at TELKOM's premises as much as possible on a dedicated basis. (b) The OJT training programme and schedule shall be prepared on an annual basis by PARTNER and approved by TELKOM during the JPS and will cover at least: (i) the contents of the OJT System Operating Manual and the Education System Information; (ii) system troubleshooting for the Network; (iii) higher level skills including system parts, RF parts, system debugging methods and emergency Temporary Fix methods for the Network. (c) The objective of PARTNER's ,s training shall be that the TELKOM support personnel (TSC1TSCI) will be able to solve a successively higher proportion of faults by themselves. PARTNER shall conduct 2-3 day workshops TELKOM will evaluate improvements in network performance and in the ability of its technicians on an annual basis pursuant to progressively transfer knowledge to TELKOM support personnel. The workshops will be conducted at least once per quarter the criteria specified in each DIVRE.Appendices H and I. (d) The Progress and success of PARTNER's training efforts will be evaluated at each DRM.

The Knowledge Transfer Service. (a) In addition to the classroom training to be provided pursuant to Article 47 of the Master Procurement Partnership Agreement, PARTNER shall use its best efforts to ensure that adequate operations and maintenance knowledge is transferred through on-the-job training ("OJT") to TELKOM personnel on a Location/Site basis to provide them with the skills to operate, maintain and manage the Network by the third anniversary of the Commencement Date. For this purpose, PARTNER shall ensure that its TSC2 operation and maintenance staff is available on-site at TELKOM's premises as much as possible on a dedicated basis. (b) The OJT training programme and schedule shall be prepared on an annual basis by PARTNER and approved by TELKOM during the JPS and will cover at least: (i) the contents of the OJT System Operating Manual and the Education System Information; (ii) system troubleshooting for the Network; (iii) higher level skills including system parts, RF parts, system debugging methods and emergency Temporary Fix methods for the Network. (c) The objective of PARTNER's training shall be that the TELKOM support personnel (TSC1) will be able to solve a successively higher proportion of faults by themselves. PARTNER shall conduct 2-3 day workshops to progressively transfer knowledge to TELKOM support personnel. The workshops will be conducted at least once per quarter in each DIVRE. (d) The Progress and success of PARTNER's training efforts will be evaluated at each DRM.

The Knowledge Transfer Service. (a) In addition to the classroom training to be provided pursuant to Article 47 of the Master Procurement Partnership Agreement, PARTNER shall use its best efforts to ensure that adequate operations and maintenance knowledge is transferred through on-the-job training ("OJT") to TELKOM personnel on a Location/Site basis to provide them with the skills to operate, maintain and manage the Network by the third anniversary of the Commencement Date. For this purpose, PARTNER shall ensure that its TSC2 operation and maintenance staff is available on-site at TELKOM's premises as much as possible on a dedicated basis. (b) The OJT training programme and schedule shall be prepared on an annual basis by PARTNER and approved by TELKOM during the JPS and will cover at least: (i) the contents of the OJT System Operating Manual and the Education System Information; (ii) system troubleshooting for the Network; (iii) higher level skills including system parts, RF parts, system debugging methods and emergency Temporary Fix methods for the Network. (c) The objective of PARTNER's training shall be that the TELKOM support personnel (TSC1TSC1 ) will be able to solve a successively higher proportion of faults by themselves. PARTNER shall conduct 2-3 day workshops TELKOM will evaluate improvements in network performance and in the ability of its technicians on an annual basis pursuant to progressively transfer knowledge to TELKOM support personnel. The workshops will be conducted at least once per quarter the criteria specified in each DIVRE.Appendices H and I. (d) The Progress and success of PARTNER's training efforts will be evaluated at each DRM.