The Network. 7.1 The Customers Network is expected to be VoIP ready. This means that the Customer has a Business Class Firewall that provides QoS* and Prioritization settings and a Managed Business Class Ethernet Switch. In the event that the Customer does not have this equipment or cabling in place then the Customer agrees to acquire it or source it from Broadvoice so that the network is VoIP ready at the time of implementation. Broadvoice does not provide support for our services over WIFI networks. While Broadvoice services may work over WIFI the quality of the call will be dependent on the quality and reliability of the WIFI network. Broadvoice is unable to provide support for our customers WIFI networks. 7.2 If the customer has existing Firewalls, Routers and Switches then it is expected that the customer will make changes to the equipment as directed by Broadvoice to support QoS and Prioritization.
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Samples: Master Service Agreement, Master Service Agreement, Master Service Agreement
The Network. 7.1 The Customers Network is expected to be VoIP ready. This means that the Customer has a Business Class Firewall that provides QoS* and Prioritization settings and a Managed Business Class Ethernet Switch. In the event that the Customer does not have this equipment or cabling in place then the Customer agrees to acquire it or source it from Broadvoice so that the network is VoIP ready at the time of implementation. Broadvoice does not provide support for our services over WIFI networks. While Broadvoice services may work over WIFI the quality of the call will be dependent on the quality and reliability of the WIFI network. Broadvoice is unable to provide support for our customers customers' WIFI networks.
7.2 If the customer has existing Firewalls, Routers and Switches then it is expected that the customer will make changes to the equipment as directed by Broadvoice to support QoS and Prioritization.support
Appears in 1 contract
Samples: Master Service Agreement